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Ozonetel is present in 1 market with 1 product. Ozonetel has 1 review with an overall average rating of 5.

Contact Center as a Service

Contact center as a service (CCaaS) is a SaaS-based application that enables customer service organizations to manage multichannel customer interactions holistically (using self- and assisted-service) from both customer experience and an employee experience perspective. CCaaS solutions are large systems of differentiation, enabling an adaptive, flexible delivery model with both native capabilities across the four pillars of great customer service, as well as productized integrations to partner solutions, through application marketplaces. Contact Center-as-a-Service providers enable platform standardization across the customer service organization

Ozonetel has 1 product in Contact Center as a Service market