ITIM tools capture the health and resource utilization of IT infrastructure components no matter where they reside (for example, in a data center, at the edge, infrastructure as a service [IaaS] or platform as a service [PaaS] in the cloud). This enables I&O leaders to monitor and collate the availability and resource utilization metrics of physical and virtual entities, including servers, containers, network devices, database instances, hypervisors and storage. Notably, these tools collect data in real time and perform historical data analysis or trending of the elements they monitor.
The Network Performance Monitoring (NPM) market consists of tools that leverage a combination of data sources to provide a holistic view of how networks (including corporate on-premises, cloud, multicloud, hybrid and other networks) are performing. Data sources include: Network-device-generated traffic data Raw network packets Network-device-generated health metrics and events NPM tools provide diagnostic workflows and forensic data to identify the root causes of performance degradations — increasingly through the adoption of advanced technology, such as artificial intelligence (AI) or machine learning algorithms (ML). Finally, based on network-derived performance data, NPM tools provide insight into the quality of the end-user experience.