The Business Process Automation Tools market is the natural evolution of the earlier Intelligent Business Process Management Suites (iBPMS) market, adding more capabilities for greater intelligence within business processes. The Business Process Automation Tools have enhanced their core offerings by acquiring or building adjacent capabilities such as low-code application development, process mining, task mining, document management, AI/ML and process analytics.
Gartner defines business processes as the coordination of the behavior of people, systems and things to produce specific business outcomes. "Things" in this context refers to devices that are part of the Internet of Things (IoT). A BPM platform minimally includes: a graphical business process and/or rule modeling capability, a process registry/repository to handle the modeling metadata, a process execution engine and a state management engine or rule engine (or both). The three types of BPM platforms — basic BPM platforms, business process management suites (BPMSs), and intelligent business process management suites (iBPMSs) — can help solution architects and business outcome owners accelerate application development, transform business processes, and digitalize business processes to exploit business moments by providing capabilities that manage different aspects of the business process life cycle.