4.3
3 Reviews (All time)
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Sitel Group is present in 1 market with 1 product. Sitel Group has 3 reviews with an overall average rating of 4.3.

Customer Service BPO

Gartner defines the customer service business process outsourcing (CS BPO) market as the delegation of customer service (CS) business process activities to support existing and potential clients to a third-party service provider. The services provided may include digital services, assisted channel services, technology and system integration, infrastructure, software development and design, reporting and analytics, and business process management.

Sitel Group has 1 product in Customer Service BPO market