IT financial management (ITFM) tools provide CIOs with the detailed cost and consumption analysis required to run IT like a business. These tools are designed to improve IT financial decision making by providing multiple views into the total cost of IT. The overarching requirement that bounds the ITFM market is the desire to understand IT spend at a total cost view. This means the aggregation of all relevant IT costs, whether at the technology, application or services level, or from an investment perspective.
Reviews for 'IT Infrastructure and Operations Management - Others'
ITSM tools help infrastructure and operations (I&O) organizations manage the consumption of IT services, the infrastructure that supports the IT services, and the IT organization’s responsibility in delivering business value with these services. These are most heavily used by IT service desks and IT service delivery functions to support the tasks and workflows for processes including incident, request, problem, change, service level, knowledge, and configuration management.
Software asset management managed services employ the provider’s proprietary SAM skills and methodologies to transform a client’s existing processes and augment their resources. SAM managed services are delivered directly to end-user clients, on either a continuous or a scheduled basis, employing required discipline to meet software and cloud service cost optimization and governance objectives. Applying an ongoing SAM discipline, SAM managed services combine a series of life cycle change management and optimization activities, transforming existing practices to deliver transparency and optimization. SAM managed services establish a platform of trustworthy data, incorporating management of usage rights and optimized utilization transparency, leveraging a mesh of techniques to augment SAM tool functions.
Gartner defines software asset management tools as products that help optimize software and SaaS spend while supporting the automation of tasks required to maintain compliance with software license and SaaS subscription use rights. SAM tools provide in-depth analysis and management of software assets by decoding software license entitlements, automating the collection of software consumption data, establishing vendor-specific effective license positions (ELP), governing software assets, optimizing software value, and sharing information with other tools and stakeholders.