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172 results

Executive Summary: Extreme Performance Management: Managing High Achievers and Underperformers

12 February 2014 |  1 April 2010


An indicator for tomorrow’s extremes in performance is the degree of engagement today. Assess those who demonstrate the greatest interest in their work and you will find those who are most likely to be tomorrow’s high achievers. By contrast, those who are showing least interest are ...

Analyst(s): Andrew R. Walker

Executive Summary: The Advantages, Economics and Value of Reuse

12 February 2014 |  1 July 2010


The idea of reuse in IT has been around since the 1990s. Leaders are redefining this idea, tying it directly to business performance rather than restricting it to technology. The result is new tools that create business advantage, change IT economics and generate new sources of value. ...

Analyst(s): Mark P. McDonald

Executive Summary: The Business-Oriented Technical Professional

12 February 2014 |  1 September 2010


The role of IT is evolving from an internal service provider at the heritage stage of maturity to a business leader and peer in meeting external customer needs at the pervasive stage of maturity. To make this journey successfully depends on building a business-capable IT workforce. ...

Analyst(s): Andrew R. Walker Andy Rowsell-Jones

Executive Summary: Reimagining IT: The 2011 CIO Agenda

1 January 2011


Modest budget growth and growing legacy requirements have forced CIOs and IT to make heavy operational commitments. New lighter-weight technologies and IT models enable CIOs to reimagine IT and focus on two objectives that elude many IT organizations: growth and strategic impact. ...

Analyst(s): Mark P. McDonald Dave Aron

Executive Summary: Leading People Through Periods of Unplanned Demand

1 February 2011


CIOs must develop strategies to respond to the spikes in unplanned demand that plague IT. With IT environments becoming leaner, this means sustaining critical priorities while adapting to additional work requirements. The problem for many CIOs is that they may already be operating ...

Analyst(s): Heather Colella Diane Berry

Executive Summary: Optimizing IT Assets: Is Cloud Computing the Answer?

1 February 2011


Changing markets and new technology are raising the bar on IT asset performance. Approaching IT asset investment as a planned journey allows CIOs to optimize their investment decisions. This report addresses the question, What are CIOs doing to optimize their IT assets? “Optimizing ...

Analyst(s): Andy Rowsell-Jones Barbara Gomolski

Executive Summary: A Different Theory of the Firm and IT: Comprehensive Value and Dynamic Capabilities

1 April 2011


If you were creating a company from scratch, would you immediately copy the processes, practices and structures of today’s enterprises, or would you do something different? Either way, you would start with the need to create value, but then the idea of value may change, broadening ...

Analyst(s): Mark P. McDonald Jeffrey Cole

Executive Summary: Don't Waste a Crisis: Becoming an Engaged IT Organization

1 March 2011


A crisis can strike anytime. IT organizations focused solely on supplying expected services cannot react to a crisis quickly or effectively, and so they risk becoming commoditized or obsolete. The business-engaged IT organization, however, uses a crisis as an opportunity to help ...

Analyst(s): Patrick Meehan Leigh McMullen Jacques Begin

Executive Summary: Masters of Innovation: What CIOs Can Learn From the World's Best Innovators

1 May 2011


It’s long been known that innovation is not achieved through business-as-usual practices. Yet a majority of enterprises still struggle to support it. This report studies master innovators—individuals who create breakthrough results through serial innovation—and analyzes how CIOs ...

Analyst(s): Mary Mesaglio Dave Aron Cristina Lazaro

Executive Summary: Benefits Realization: The Gift That Keeps On Giving

1 September 2011


The only reason to make business investments, including IT-intensive ones, is to generate business value (the benefits). But most enterprises and their IT organizations have weak benefits realization practices. This weakness is becoming more of an issue as IT-intensive investments ...

Analyst(s): Dave Aron Michael Smith