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72 results

Executive Summary: Reimagining IT: The 2011 CIO Agenda

1 January 2011


Modest budget growth and growing legacy requirements have forced CIOs and IT to make heavy operational commitments. New lighter-weight technologies and IT models enable CIOs to reimagine IT and focus on two objectives that elude many IT organizations: growth and strategic impact. ...

Analyst(s): Mark McDonald Dave Aron

Executive Summary: Leading People Through Periods of Unplanned Demand

1 February 2011


CIOs must develop strategies to respond to the spikes in unplanned demand that plague IT. With IT environments becoming leaner, this means sustaining critical priorities while adapting to additional work requirements. The problem for many CIOs is that they may already be operating ...

Analyst(s): Heather Colella Diane Berry

Executive Summary: Optimizing IT Assets: Is Cloud Computing the Answer?

1 February 2011


Changing markets and new technology are raising the bar on IT asset performance. Approaching IT asset investment as a planned journey allows CIOs to optimize their investment decisions. This report addresses the question, What are CIOs doing to optimize their IT assets? “Optimizing ...

Analyst(s): Andy Rowsell-Jones Barbara Gomolski

Executive Summary: A Different Theory of the Firm and IT: Comprehensive Value and Dynamic Capabilities

1 April 2011


If you were creating a company from scratch, would you immediately copy the processes, practices and structures of today’s enterprises, or would you do something different? Either way, you would start with the need to create value, but then the idea of value may change, broadening ...

Analyst(s): Mark McDonald Jeffrey Cole

Executive Summary: Don't Waste a Crisis: Becoming an Engaged IT Organization

1 March 2011


A crisis can strike anytime. IT organizations focused solely on supplying expected services cannot react to a crisis quickly or effectively, and so they risk becoming commoditized or obsolete. The business-engaged IT organization, however, uses a crisis as an opportunity to help ...

Analyst(s): Patrick Meehan Leigh McMullen Jacques Begin

Executive Summary: Masters of Innovation: What CIOs Can Learn From the World's Best Innovators

1 May 2011


It’s long been known that innovation is not achieved through business-as-usual practices. Yet a majority of enterprises still struggle to support it. This report studies master innovators—individuals who create breakthrough results through serial innovation—and analyzes how CIOs ...

Analyst(s): Mary Mesaglio Dave Aron Cristina Lazaro

Executive Summary: Benefits Realization: The Gift That Keeps On Giving

1 September 2011


The only reason to make business investments, including IT-intensive ones, is to generate business value (the benefits). But most enterprises and their IT organizations have weak benefits realization practices. This weakness is becoming more of an issue as IT-intensive investments ...

Analyst(s): Dave Aron Michael Smith

Executive Summary: Managing Strategic Partnerships

1 June 2011


To support business value and innovation-focused initiatives, CIOs are expanding their use of partnerships as they conduct traditional run-the-business activities. The increased complexities inherent in these partnerships, which generate high business value, cannot be effectively ...

Analyst(s): Partha Iyengar Heather Colella William Snyder

Executive Summary: Capturing Business Value From Mass-Market Mobile Technologies

1 August 2011


The “consumerization” of IT with mobile devices and their ecosystem of applications—what this report calls “mass-market mobility”—has gone into overdrive. CIOs need to focus on how these devices drive innovation and create business value, carefully balancing device and data control ...

Analyst(s): Andy Rowsell-Jones Nick Jones Monica Basso

CIO Power Politics Executive Summary

1 October 2011


Leadership and power go hand in hand. CIOs often have significant positional power, yet typically they must deal with an array of enterprise stakeholders with equal or superior power. Many CIOs view power as inherently negative, rather than as an asset essential to strong leadership. ...

Analyst(s): Tina Nunno Heather Colella

Executive Summary: Building the IT Brand: Impacting the Front Office and Beyond

1 October 2011


CEOs expect technology to power the business into adjacent markets and channels. To be successful in this mission, CIOs must build a strong IT “brand” as credible providers of front-office and customer-facing business solutions. Branding is not normally part of IT’s lexicon, and this ...

Analyst(s): Patrick Meehan Leigh McMullen

Executive Summary: New Skills for the New IT

1 November 2011


With almost half of CIOs planning to move most applications and infrastructure to the cloud over the next four years, and with the rapid rise of social media and new digital technologies, CIOs have an opportunity to re-imagine IT. As the automation of operational processes and the ...

Analyst(s): John P. Roberts Lily Mok

Executive Summary: Amplifying the Enterprise: The 2012 CIO Agenda

1 January 2012


Technology’s role in the enterprise is increasing. This does not mean, however, that the role of the IT organization is increasing. CIOs concentrating on IT as a force of operational automation, integration and control are losing ground to executives who see technology as a business ...

Analyst(s): Mark McDonald Dave Aron

Executive Summary: Apple: At the Vanguard of Change?

1 December 2011


Apple is at the forefront of a wave of consumer-focused vendors that IT is increasingly being asked to support. The company’s business model does not follow that of the traditional IT enterprise vendor; therefore, Apple has not been a vendor of choice for most IT organizations. Still, ...

Analyst(s): Mary Mesaglio Ken Dulaney Michael Silver

Executive Summary: Sustainable Enterprise Change

1 February 2012


As enterprises face increased pressure to change, traditional management practices no longer provide an effective solution. When an enterprise tries to cope with too much change for too long, it becomes fatigued and less able to take on new change, no matter how important. Fortunately, ...

Analyst(s): Lee Weldon Richard Hunter Cassio Dreyfuss

Long-Range Planning Is a Complex Business Process That Requires a Proper Governance Structure

7 September 2017 |  13 November 2015


Many companies fail to recognize that long-range planning (LRP) is not just an extension of sales and operations planning (S&OP). It is a business process that requires a proper governance structure and a different set of skills from sales and operations planning. Some of the most ...

Analyst(s): Matthew Spooner

How Products and Services Are Evaluated in Gartner Critical Capabilities

22 August 2017 |  22 January 2016


Critical Capabilities offer comparative product and service research based on rigorous analysis, and are backed by highly structured methodologies. Critical Capabilities present a view of the positioning of products and services, allowing comparison against a critical set of differentiators ...

Analyst(s): David Black Julie Thomas Tim Weaver

How to Create an Effective S&OP That Drives Results

6 October 2017 |  17 May 2016


Many companies have a culture of ignoring or second-guessing the sales and operations planning (S&OP) process, resulting in poorly executed plans. There are often lots of projects, new product launches, phase-outs and infrastructure changes that could impact the plan; however, ...

Analyst(s): Matthew Spooner

Understanding the Methodology Behind Gartner's Financial Statement Scorecard for Public Companies

16 November 2017 |  16 May 2016


Financial results can indicate possible changes in a supplier's management, products, services and operations. Blending five financial ratios that address profitability, growth, balance sheet strength, debt load and cash generation provides a useful snapshot of a provider's financial ...

Analyst(s): Gary Spivak Martin Reynolds Frank Marsala

High-Tech Tuesday Webinar: Like It or Not, Here It Comes — Subscription-Based Business Models

4 December 2017 |  18 August 2016


The Changing Business Model Landscape Focus of This Presentation Is Transitioning Your "Business Model," Not License Model Attendees of the 26 July 2016 Gartner High-Tech Tuesday Webinar Were Asked … Key Issues Reasons for the Shift — Catalyst for Change Customer Behavior Has Changed — ...

Analyst(s): Laurie Wurster JP Corriveau

High-Tech Tuesday Webinar: Getting Time in the 24-Hour User Experience

4 January 2018 |  26 September 2016


Personal Technologies Addresses Every Minute of Our Lives, Creating Huge Opportunities But as Devices and Digital Services Increase, So Does Complexity and Friction Agenda When Personal Technologies Create Friction They Lower Productivity and Value Integrate Into People's Lives Driven ...

Analyst(s): Anthony Mullen

ITScore Overview for Enterprise Architecture and Technology Innovation

14 November 2018 |  18 January 2017


Enterprise architecture (EA) practice maturity, including the constraints under which it operates, is a key indicator of its effectiveness. Enterprises must understand their maturity level, identify their weaknesses, set achievable goals and progressively remove the barriers to success. ...

Analyst(s): Brian Burke Marcus Blosch

Make Better Trade-Off Decisions by Projecting the Future Monthly Performance of Key Metrics During S&OP

6 June 2018 |  24 January 2017


Supply chain leaders struggle to explain the long-term value that S&OP delivers to their organization. Measuring current-period performance against year-end targets in binary "red or green" terms hides important information, and drives incorrect decisions and actions in S& ...

Analyst(s): Andrew Downard Debra Hofman

Retail Supply Chainnovators 2017: Argos Wins for Delivering Rapid, Convenient Fulfilment to Consumers

7 September 2018 |  22 May 2017


Argos won for its high-impact supply chain transformation that delivered as standard same-day store pick up and home delivery to 95% of the United Kingdom for a range of 20,000 SKUs, 364 days per year. With traditional business models in retail being challenged by changing consumer ...

Analyst(s): Thomas O'Connor Jan Kohler Mike Griswold Tom Enright Janet Suleski

Healthcare Supply Chainnovators 2017: Intermountain Wins for Investment in the Home Healthcare Supply Chain

8 October 2018 |  22 May 2017


Intermountain Healthcare won for the capabilities of its Homecare and Hospice fulfillment center, which opened in 2015. This Chainnovation matches a supply chain response to a patient care model that ensures home patients' needs are wholly met while incorporating efficiency and effectiveness. ...

Analyst(s): Eric O'Daffer Anita Vila-Parrish Stephen Meyer Dana Stiffler Ken Chadwick Lisa Callinan

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