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Executive Summary: Reimagining IT: The 2011 CIO Agenda

1 January 2011

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Modest budget growth and growing legacy requirements have forced CIOs and IT to make heavy operational commitments. New lighter-weight technologies and IT models enable CIOs to reimagine IT and focus on two objectives that elude many IT organizations: growth and strategic impact. ...

Analyst(s): Mark P. McDonald Dave Aron

Executive Summary: Leading People Through Periods of Unplanned Demand

1 February 2011

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CIOs must develop strategies to respond to the spikes in unplanned demand that plague IT. With IT environments becoming leaner, this means sustaining critical priorities while adapting to additional work requirements. The problem for many CIOs is that they may already be operating ...

Analyst(s): Heather Colella Diane Berry

Executive Summary: Optimizing IT Assets: Is Cloud Computing the Answer?

1 February 2011

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Changing markets and new technology are raising the bar on IT asset performance. Approaching IT asset investment as a planned journey allows CIOs to optimize their investment decisions. This report addresses the question, What are CIOs doing to optimize their IT assets? “Optimizing ...

Analyst(s): Andy Rowsell-Jones Barbara Gomolski

Executive Summary: A Different Theory of the Firm and IT: Comprehensive Value and Dynamic Capabilities

1 April 2011

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If you were creating a company from scratch, would you immediately copy the processes, practices and structures of today’s enterprises, or would you do something different? Either way, you would start with the need to create value, but then the idea of value may change, broadening ...

Analyst(s): Mark P. McDonald Jeffrey Cole

Executive Summary: Don't Waste a Crisis: Becoming an Engaged IT Organization

1 March 2011

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A crisis can strike anytime. IT organizations focused solely on supplying expected services cannot react to a crisis quickly or effectively, and so they risk becoming commoditized or obsolete. The business-engaged IT organization, however, uses a crisis as an opportunity to help ...

Analyst(s): Patrick Meehan Leigh McMullen Jacques Begin

Executive Summary: Masters of Innovation: What CIOs Can Learn From the World's Best Innovators

1 May 2011

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It’s long been known that innovation is not achieved through business-as-usual practices. Yet a majority of enterprises still struggle to support it. This report studies master innovators—individuals who create breakthrough results through serial innovation—and analyzes how CIOs ...

Analyst(s): Mary Mesaglio Dave Aron Cristina Lazaro

Executive Summary: Benefits Realization: The Gift That Keeps On Giving

1 September 2011

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The only reason to make business investments, including IT-intensive ones, is to generate business value (the benefits). But most enterprises and their IT organizations have weak benefits realization practices. This weakness is becoming more of an issue as IT-intensive investments ...

Analyst(s): Dave Aron Michael Smith

Executive Summary: Managing Strategic Partnerships

1 June 2011

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To support business value and innovation-focused initiatives, CIOs are expanding their use of partnerships as they conduct traditional run-the-business activities. The increased complexities inherent in these partnerships, which generate high business value, cannot be effectively ...

Analyst(s): Partha Iyengar Heather Colella William R. Snyder

Executive Summary: Capturing Business Value From Mass-Market Mobile Technologies

1 August 2011

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The “consumerization” of IT with mobile devices and their ecosystem of applications—what this report calls “mass-market mobility”—has gone into overdrive. CIOs need to focus on how these devices drive innovation and create business value, carefully balancing device and data control ...

Analyst(s): Andy Rowsell-Jones Nick Jones Monica Basso

CIO Power Politics Executive Summary

1 October 2011

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Leadership and power go hand in hand. CIOs often have significant positional power, yet typically they must deal with an array of enterprise stakeholders with equal or superior power. Many CIOs view power as inherently negative, rather than as an asset essential to strong leadership. ...

Analyst(s): Tina Nunno Heather Colella

Executive Summary: Building the IT Brand: Impacting the Front Office and Beyond

1 October 2011

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CEOs expect technology to power the business into adjacent markets and channels. To be successful in this mission, CIOs must build a strong IT “brand” as credible providers of front-office and customer-facing business solutions. Branding is not normally part of IT’s lexicon, and this ...

Analyst(s): Patrick Meehan Leigh McMullen

Executive Summary: New Skills for the New IT

1 November 2011

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With almost half of CIOs planning to move most applications and infrastructure to the cloud over the next four years, and with the rapid rise of social media and new digital technologies, CIOs have an opportunity to re-imagine IT. As the automation of operational processes and the ...

Analyst(s): John P. Roberts Lily Mok

Executive Summary: Amplifying the Enterprise: The 2012 CIO Agenda

1 January 2012

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Technology’s role in the enterprise is increasing. This does not mean, however, that the role of the IT organization is increasing. CIOs concentrating on IT as a force of operational automation, integration and control are losing ground to executives who see technology as a business ...

Analyst(s): Mark P. McDonald Dave Aron

Executive Summary: Apple: At the Vanguard of Change?

1 December 2011

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Apple is at the forefront of a wave of consumer-focused vendors that IT is increasingly being asked to support. The company’s business model does not follow that of the traditional IT enterprise vendor; therefore, Apple has not been a vendor of choice for most IT organizations. Still, ...

Analyst(s): Mary Mesaglio Ken Dulaney Michael A. Silver

Executive Summary: Sustainable Enterprise Change

1 February 2012

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As enterprises face increased pressure to change, traditional management practices no longer provide an effective solution. When an enterprise tries to cope with too much change for too long, it becomes fatigued and less able to take on new change, no matter how important. Fortunately, ...

Analyst(s): Lee Weldon Richard Hunter Cassio Dreyfuss

Apply the Five-Stage Maturity Model to Drive Logistics Excellence Within the Supply Chain

7 September 2017 |  25 August 2014

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The logistics function often struggles to define and articulate its impact and true value to the broader organization. Many companies don't engage their logistics function in broader supply chain decision making. Logisticians typically focus on isolated aspects of their performance, ...

Analyst(s): Greg Aimi James Lisica David Gonzalez

How to Use Gartner's IT Market Clocks

5 April 2017 |  23 September 2015

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Technology asset classes are positioned on an IT Market Clock using a combination of qualitative assessments and quantitative measures, depending on overall longevity, market adoption and relative commoditization levels. Technology asset classes in the time frame between 0:00 and ...

Analyst(s): Monica Basso Denise Ganly

Healthcare Supply Chainnovators, 2015: Collaborative Models in Medical Devices Rise to the Top

21 February 2017 |  9 September 2015

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Collaboration was a key element for this year's winners. BJC HealthCare won for its innovative partnership with Cardinal Health and Cook Medical while Medtronic was awarded for its hospital solutions outsourcing model that helped its customers realize greater cath lab efficiency. ...

Analyst(s): Eric O'Daffer Stephen Meyer Dana Stiffler Mark Atwood Ken Chadwick Michael Burkett

High-Tech Tuesday Webinar: License and Entitlement Management — Using the IoT to Create Opportunity for Software Monetization

2 May 2017 |  10 November 2015

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Internet of Things: Gartner's Definition Strategic Planning Assumption Agenda: Trends shaping IoT; Protecting intellectual property; License and entitlement management: buy or build? Everyone Becomes a Software Provider Internet of Things Adoption Polling Question: What is the primary ...

Analyst(s): Laurie F. Wurster

Devise an Effective Cloud Computing Strategy by Answering Five Key Questions

23 June 2017 |  20 November 2015

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Cloud computing affects many aspects of organizations' IT and business environment, requiring coordination across multiple domains to ensure successful and safe cloud exploitation. Organizations that do not have a high-level cloud computing strategy driven by their business strategy ...

Analyst(s): David W. Cearley

The Chief Data Officer's First 100 Days

31 March 2017 |  23 November 2015

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A chief data officer's (CDO's) success will depend on meeting two complementary goals. The first is to establish an information governance program and communicate its benefits and measure its results. The second is to assist the company in creating value and increasing revenue by ...

Analyst(s): Debra Logan Andrew White Joe Bugajski

Managing Risk and Security at the Speed of Digital Business

14 August 2017 |  24 February 2016

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Increasing adoption of digital business strategies is challenging conventional approaches to security and risk management. Risk and security programs must adapt to this new reality or face being sidelined by the digital business initiatives, ironically exposing the enterprise to ...

Analyst(s): Tom Scholtz

How Products and Services Are Evaluated in Gartner Critical Capabilities

22 August 2017 |  22 January 2016

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Critical Capabilities offer comparative product and service research based on rigorous analysis, and are backed by highly structured methodologies. Critical Capabilities present a view of the positioning of products and services, allowing comparison against a critical set of differentiators ...

Analyst(s): David Black Julie Thomas Tim Weaver

How Markets and Vendors Are Evaluated in Gartner Magic Quadrants

21 August 2017 |  22 January 2016

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Gartner Magic Quadrants are based on rigorous, fact-based analysis backed up by a highly structured methodology. Your understanding and interpretation of a Gartner Magic Quadrant is crucial. It will enable you to get the most from the market analysis in alignment with your unique ...

Analyst(s): David Black Julie Thomas Tim Weaver

High-Tech Tuesday Webinar: Enabling Future Smart Workspaces With IoT

3 August 2017 |  30 March 2016

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The CIOs' Top Mobile Challenges, 2016-2019 Key Issues IoT in "Connected Home" and "Smart Workspace" IoT Impact on Device Providers Around Smart Workspace Timeline for Smart Workspace — Development Phases Short-Term Strategy and Investment Areas Short Term: Where Work Gets Done Is Changing ...

Analyst(s): Annette Jump