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Magic Quadrant for Software Test Automation

20 November 2017

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By 2021, 50% of enterprises will leverage intelligent test automation driven by AI and machine learning. The software test automation market offers tools, technologies, components and services that together constitute the critical elements of automated testing. It includes tools ...

Analyst(s): Joachim Herschmann Thomas E. Murphy

Vendor Rating: Microsoft

17 November 2017

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Vendor Rating: Microsoft Source: Gartner (November 2017) Microsoft has undergone significant changes since Satya Nadella assumed leadership of the company in February 2014. During Nadella's tenure, Microsoft has shifted its business focus away from its dominant position in traditional ...

Analyst(s): Ed Anderson Donald Feinberg Van L. Baker Thomas J. Bittman Milind Govekar Mark Driver Lydia Leong Alfonso Velosa Stephen Kleynhans Dolores Ianni Jeffrey Mann Christian Hestermann Rita L. Sallam Nigel Montgomery Brian Blau Mark Paine Adnan Zijadic Jason Wong Stephen White Adam Woodyer Tom Austin Matthew W. Cain Magnus Revang

Critical Capabilities for Data Integration Tools

13 November 2017

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Most data integration tool vendors offer bulk/batch data movement based on extraction, transformation and loading (ETL) functions. Support for data virtualization, message-oriented movement, stream data delivery and data replication/synchronization is less consistent but increasingly ...

Analyst(s): Eric Thoo Ehtisham Zaidi Mark A. Beyer Mei Yang Selvage

iPhone and iPad Security FAQs

20 November 2017

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Security leaders still struggle to balance security and usability, as well as to keep up with the changes brought by newer versions of the iOS operating system. The steps to configure iOS devices for enterprise use can mean employing unpopular, restrictive security measures or accepting ...

Analyst(s): Dionisio Zumerle John Girard

Predicts 2018: Infrastructure Protection

20 November 2017

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Application security tools, such as web application firewalls (WAFs), currently have limited web API security capabilities, lacking behavior-based anomaly detection. WAF and bot mitigation solutions also currently offer very limited anomaly detection for APIs. Together, these allow ...

Analyst(s): Lawrence Orans John Girard Adam Hils Greg Young Dionisio Zumerle Jeremy D'Hoinne Earl Perkins

Market Guide for In-Store Logistics Systems

20 November 2017

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Many retailers are already leveraging existing legacy systems to use store inventory for the fulfillment of online orders. However, most will encounter order volume constraints in the future unless they invest in in-store logistics systems to optimize the efficiency of in-store processes. ...

Analyst(s): Tom Enright Thomas O'Connor

Market Guide for Vehicle Routing and Scheduling

20 November 2017

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There is an increased need for real-time, dynamic technology to help tackle the current challenges of the transportation industry such as reduced capacity, driver shortage, increased traffic congestion and a significant increase in last-mile deliveries. There is a pressing need to ...

Analyst(s): Bart De Muynck

Solution Path for Testing Software Applications

20 November 2017

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Quality is about more than just defect counts. Successful development teams validate their applications for efficacy, reliability, security and performance to ensure quality. Objectivity and empirical evidence are key ingredients for developers hoping to improve software and processes. ...

Analyst(s): Sean Kenefick

Predicts 2018: Servers

15 November 2017

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Organizations across diverse verticals are actively exploring artificial intelligence techniques to improve a wide range of workflows. Machine learning and deep learning (DL) are becoming more accessible and a core part of digital business strategies. Unix server revenue will keep ...

Analyst(s): Kiyomi Yamada George J. Weiss Thomas J. Bittman Philip Dawson Naveen Mishra Daniel Bowers Chirag Dekate

Market Guide for User Authentication

16 November 2017

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Regulatory requirements continue to be a dominant driver for investment in this market, although a check-box mentality is common. Other drivers include threats and actual incidents, such as phishing attacks, that reveal the weaknesses of legacy passwords. User and customer experience ( ...

Analyst(s): Ant Allan David Anthony Mahdi Anmol Singh

Predicts 2018: Technology Go-to-Market

16 November 2017

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Technology and service provider (TSP) interest in account-based marketing (ABM) as a go-to-market model has surged in 2017, with inquiries up fivefold in the first eight months of 2017 compared to 2016. Customer experience initiatives and disruptive strategies are front and center ...

Analyst(s): Todd Berkowitz Neil McMurchy Mark Paine Lars Van Dam Eric Trenk Michael Maziarka

Predicts 2018: Security Solutions

15 November 2017

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More advanced automation capabilities are expected. This shift is driven by the need for faster responses to threats, and customer adoption of continuous, adaptive risk and trust-assessment-focused security programs. Given the large number of vendors, companies continue to pursue ...

Analyst(s): Dale Gardner Deborah Kish Avivah Litan Lawrence Pingree Eric Ahlm

Introduction to IDN Supply Chain Benchmarking

17 November 2017

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Widely used healthcare supply chain benchmarks have historically only captured part of the metrics a supply chain leader needs to evaluate an end-to-end supply chain. Healthcare supply chain metrics commonly overlook interdependencies between functions, processes and metrics, and ...

Analyst(s): Eric O'Daffer Anita Vila-Parrish

Predicts 2018: Compute Infrastructure

15 November 2017

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Product innovation and DevOps teams are primarily driving the adoption of serverless models within the enterprise, with most deployments happening outside the purview of I&O. Three-tier architectures can run on the same physical device hardware or stretch over a LAN/WAN network ...

Analyst(s): Chirag Dekate Arun Chandrasekaran Philip Dawson George J. Weiss Colin Fletcher Dennis Smith

Best Practices for Amazon VPC and Azure VNet

16 November 2017

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When organizations rely too heavily on their existing, on-premises-based network vendors' products, they run the risk of missing out on cloud-native agility benefits. Microsegmentation is available natively in both Amazon VPC and Azure VNet. Combined with the fact that Layer 2 communications ...

Analyst(s): Simon Richard

Supply Chain Top 25 Reference Guide for 2017

16 November 2017

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In our 13th edition of the Supply Chain Top 25, we have an impressive group of leaders with new lessons to share, including two more recent entrants from the high-tech and consumer products (CP) sectors (see Figure 1). 2017 Gartner Supply Chain Top 25 and Masters Source: Gartner (November ...

Analyst(s): Stan Aronow

Peer Connect Template: Communications Framework

16 November 2017

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Communications is an important part of any IT project. This framework includes 10 files that can be used to structure a communications programs, including scoping the size and impact of the change. It also includes a number of sample communications CommunicationsFramework.zip Directions ...

Analyst(s): Peer Connect Contributors

Integrating Security Into the DevSecOps Toolchain

16 November 2017

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DevOps adoption is increasing as an alternative to traditional waterfall and agile development methodologies, but security and compliance are typically afterthoughts. DevOps stresses automation to achieve scale, but security has traditionally been slow, process-heavy and gate-driven — ...

Analyst(s): Mark Horvath Neil MacDonald Ayal Tirosh

The Death of IoT Security as You Know It

14 November 2017

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IoT security has been a concept with too many meanings dictated by marketing and early vertically oriented implementations, resulting in confusion as both markets and security and risk management (SRM) leaders struggle to address requirements for IoT projects. Securing IoT deployments ...

Analyst(s): Earl Perkins Ruggero Contu Saniye Burcu Alaybeyi

Supply Chain Guide to Customer Service Maturity

15 November 2017

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We live in an era of customer-experience-driven economies. Customers and consumers are more demanding of companies, whether it's more real-time communication, more personalized service or more channels to interact with products and services. The pressure is on for companies to meet ...

Analyst(s): Lisa Callinan

Predicts 2018: Artificial Intelligence

13 November 2017

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Expectations will soar for AI-enabled assistance as it becomes pervasive in consumer services and customer/citizen-facing applications through the use of virtual support assistants. AI and machine-learning strategy development/investment is already in the top five CIO priorities. ...

Analyst(s): Whit Andrews Moutusi Sau Chirag Dekate Anthony Mullen Kenneth F. Brant Magnus Revang Daryl C. Plummer

Peer Connect Template: Project Go-Live Checklist

14 November 2017

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A Peer Connect member provided this template, which includes a simple checklist prior to launching a project. The template covers testing, documentation, support, communications and approvals. ProjectGoLiveChecklist.docx Directions for Use Use this checklist to help determine the ...

Analyst(s): Peer Connect Contributors

How PPM Leaders Can Get Onboard With Bimodal

13 November 2017

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As organizations use product management approaches, the PMO's direct role in project-level planning, reporting and governance will decline. The evolution of bimodal continues to impact existing PPM roles and disciplines, leading many organizations to overlay existing PMO practices ...

Analyst(s): Joanne Kopcho Mbula Schoen

Assess the Potential Impact of Technology Trends

13 November 2017

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Identifying the technology trends that present the greatest opportunities or threats to an organization requires a detailed understanding of the organization's business model and strategy. However, many organizations fail to clearly communicate their business model and strategy to ...

Analyst(s): Samantha Searle David W. Cearley

Predicts 2018: Security and Risk Management Programs

16 November 2017

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As the shift to digital business continues, Gartner sees an increased focus on the risks associated with the complex ecosystems that are an integral part of digital businesses. Within the past year, leading global companies have seen sales and revenue impacts as high as $300 million ...

Analyst(s): Rob McMillan Jeffrey Wheatman Richard Hunter Mark Thomas Jaggers Sam Olyaei Jay Heiser Jeremy D'Hoinne