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Magic Quadrant for Enterprise Architecture Tools

24 May 2017

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Enterprise architecture (EA) tools are software applications designed to support enterprise architects and other EA stakeholders with strategically driven planning, analysis, design and execution. EA tools support strategic and tactical decision making by capturing and connecting ...

Analyst(s): Samantha Searle Marc Kerremans

Magic Quadrant for Project Portfolio Management, Worldwide

25 May 2017

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The estimated $2.3 billion project portfolio management (PPM) market is an "umbrella" enterprise software market, composed of a growing set of both existing and new PPM submarkets. It is currently growing at more than 11% per year. 1 The proliferation of these markets mirrors the differing ...

Analyst(s): Daniel B. Stang Matt Light Teresa Jones

SWOT: Google G Suite, Worldwide

25 May 2017

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How do you take territory from an 800-pound gorilla? You don't — you find a new habitat. This is what Google is trying to do with G Suite, which competes in the same ecosystem — the cloud office market — as Microsoft, the proverbial 800-pound gorilla of productivity. But Google has staked ...

Analyst(s): Craig Roth Joe Mariano Steve Crawford Jeffrey Mann

Critical Capabilities for Contact Center Infrastructure, Worldwide

22 May 2017

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Although most contact center infrastructure (CCI) providers have a single software stack that orchestrates contact center and some workforce engagement components, the need to also support best-of-breed components is an essential requirement. Many technology providers are developing ...

Analyst(s): Steve Blood Drew Kraus

Cool Vendors in Spain, 2017

25 May 2017

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Emerging technology and service providers (TSPs) in Spain strongly align with Gartner's top 10 technology trends for 2017 and offer CIOs worldwide a selection of cool solutions and processes, particularly on artificial intelligence (AI), digital and blockchain. In terms of these top ...

Analyst(s): Luis Anavitarte Fernando Elizalde Annette Zimmermann Anthony Mullen Deborah Kish

Definition: Digital Trust

24 May 2017

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In traditional trust models, a relationship is established between parties, then security principles guarantee the management of traditional trust. In digital business, there often is no prior opportunity for an initial trust establishment ceremony. Digital business frequently requires ...

Analyst(s): Felix Gaehtgens Ant Allan Monica Zlotogorski Frank Buytendijk

Cool Vendors in Cloud Security, 2017

26 May 2017

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The variety of technical approaches to controlling cloud-based activity, the number of vendors targeting cloud security, and the available selection of cloud security products continue to increase, resulting in confusion over the best practices for cloud security. Security professionals ...

Analyst(s): Jay Heiser Greg Young Steve Riley Neil MacDonald

Cool Vendors in IoT Security, 2017

25 May 2017

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The IoT security market is expanding, with participants offering device and gateway hardware, software, and different service delivery formats. Core areas of IoT security focus are asset (device) discovery, profiling and tracking, authentication, network-based protection, secure configuration ...

Analyst(s): Earl Perkins Saniye Burcu Alaybeyi Joshua Whitney Allen Neil MacDonald John Girard

Cool Vendors in Analytics, 2017

24 May 2017

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The new-generation modern business intelligence (BI) platforms are moving beyond visual data discovery toward a new wave of analytics transformation, which includes smarter capabilities for accessing, understanding and analyzing disparate information to deliver key insights. The need ...

Analyst(s): Joao Tapadinhas Carlie J. Idoine Cindi Howson James Laurence Richardson Rita L. Sallam

Market Guide for CRM in Tier 1 Retail

25 May 2017

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Customer relationship management (CRM) remains a top retail priority as it directly contributes to customer acquisition, retention and revenue growth. Real-time information from mobile devices and the Internet of Things (IoT) is critical for understanding customer behavior and right ...

Analyst(s): Kelsie Marian

Cool Vendors in Cloud Computing, 2017

25 May 2017

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Cloud implementations and migrations too often fall short of expectations because of the lack of optimization, but optimization takes many forms. Cloud optimization solutions exist for workload placement, infrastructure utilization, service intermediation, connectivity, orchestration ...

Analyst(s): Gregor Petri David Edward Ackerman Stanley Zaffos Sid Nag Ed Anderson Cathy Tornbohm

Competitive Landscape of IoT Platform Vendors

26 May 2017

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The IoT platform market's maturity is at an emerging level. However, the market has bifurcated into two core customer segments: OEMs and owner/operators. These segments challenge vendors' go-to-market strategy on multiple fronts, including pricing/technology/implementation partners. ...

Analyst(s): Alfonso Velosa

Cool Vendors in Unified Workspaces, 2017

25 May 2017

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Users are demanding access to their applications and data from an expanding array of devices and they want consolidated application use and search experiences that follow them across devices. Users and organizations want different devices and peripherals to communicate with one another ...

Analyst(s): Michael A. Silver Nathan Hill Federica Troni Manjunath Bhat Stephen Kleynhans

Improving Runtime Authorization Maturity

25 May 2017

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Current runtime authorization technical controls and related policy management practices are fragmented in most organizations. This is increasingly unsustainable. It exposes organizations to a higher level of access risk and higher cost of access management, and it hinders agility. ...

Analyst(s): Homan Farahmand

How to Evolve Your S&OP to Create Business Value

26 May 2017

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Supply chain leaders with accountability for S&OP must be aware of the following: Over 70% of companies have a low-maturity sales and operations planning process — for a large proportion of these companies, the process does not create any significant business value. In almost half ...

Analyst(s): Matthew Spooner

Improve Search to Deliver Insight

23 May 2017

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Application leaders are expected to simply "improve search," with no specific sense of what search is intended to accomplish or how it will be evaluated for success. Employees expect convenient access to relevant insight, because they get it outside the workplace and have less time ...

Analyst(s): Stephen Emmott Whit Andrews

Toolkit: Postmodern ERP Project Charter

24 May 2017

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Use Gartner's postmodern ERP project charter Toolkit to document approved ERP projects and articulate ERP project objectives and scope, benefits, assumptions and risks, financials, timelines, principles and processes, and organizational structure. A postmodern ERP project charter ...

Analyst(s): Mike Guay Pat Phelan Paul M. Schenck

Blockchains and APIs Have a Bright Future Together

26 May 2017

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Successful blockchain platforms need ecosystems of third parties, and digital platforms (of which blockchain platforms are a subset) are based on APIs. With the current generation of blockchain platforms (primarily Bitcoin but also Ethereum), APIs are present in some areas, but not ...

Analyst(s): Paolo Malinverno Ray Valdes Kristin R. Moyer

Competitive Landscape: SIEM Market, Worldwide

25 May 2017

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Effectively detecting threats has become the key area of differentiation among the many criteria for evaluating SIEMs. Threat detection gaps exist despite SIEM providers' efforts. This creates opportunities for further competition among SIEM providers, as well as SIEM alternate players. ...

Analyst(s): Eric Ahlm

Cool Vendors in IoT Solutions, 2017

23 May 2017

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In 2016, multiple Gartner surveys identified significant challenges for IT and business leaders in defining clear business value and associated outcomes with Internet of Things (IoT) solutions. Many buyers are in "proof of concept mode" with IoT solutions, placing much emphasis on ...

Analyst(s): Denise Rueb Nathan Nuttall Saniye Burcu Alaybeyi Emil Berthelsen

Strategic Actions Describe the Path to Success

25 May 2017

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A strategy that does not describe the high-level steps that will be followed to realize the organization's objectives will be no more than a set of ideas, desires or wishes about its future. If the organization fails to define a coherent set of strategic actions, it runs the risk ...

Analyst(s): Ian Cox Mary Mesaglio

Cool Vendors in IoT 'Thingification,' 2017

24 May 2017

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Sophisticated Internet of Things (IoT) ideas can be inexpensively prototyped by individuals without needing to rely on formal product development processes and tools. Simple IoT tools offer a wide range of accessible wireless communication protocols. A simple IoT device can run critical ...

Analyst(s): Amy Teng Martin Reynolds Bill Ray

Three Steps to Creating a Simple IT Risk Register

25 May 2017

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Organizational leadership, including security and risk management leaders, often doesn't have a clear definition of risk, denying the enterprise's risk management a guiding context. Many organizations misconceive a risk register as a threat register, causing the risk management practice ...

Analyst(s): Jeffrey Wheatman

The Disruptive Potential of Blockchain Technology

25 May 2017

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Blockchain (distributed ledger) technology is viewed by many pundits as enabling the next big wave of technology-driven business transformation on a global scale. Disruptive factors stem from a technology purpose-built to enable decentralized business models. This leads to new forms ...

Analyst(s): Ray Valdes David Furlonger Rajesh Kandaswamy David Mitchell Smith

Cool Vendors in Consumer Goods Manufacturing, 2017

25 May 2017

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Significant marketing applications leveraging the concepts of blockchain enable a new generation of loyalty and reward marketing programs. New industry data sources, such as product attribute data, enable greater consumer transparency and new consumer insights to improve innovation, ...

Analyst(s): Ellen S Eichhorn Stephen E. Smith Michelle Duerst