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Magic Quadrant for Integrated Risk Management

16 July 2018

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Integrated risk management (IRM) solutions combine technology, processes and data that fulfill the objective of enabling the simplification, automation and integration of strategic, operational and IT risk management across an organization (see ). To understand the full scope of risk, ...

Analyst(s): John A. Wheeler Jie Zhang Earl Perkins

Magic Quadrant for Insight Engines

11 July 2018

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By 2019, 50% of analytic queries will be generated using search, natural-language processing, voice or autogeneration. By 2022, information will proactively find more employees more often, thereby providing the insight needed to progress decisions and actions, and reducing reactive ...

Analyst(s): Stephen Emmott Whit Andrews Svetlana Sicular

Magic Quadrant for Mobile Marketing Platforms

12 July 2018

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Mobile marketing platforms facilitate direct marketing on mobile devices by enabling mobile campaign management and activation. These platforms can operate as stand-alone solutions; however, they typically integrate with, or operate alongside, CRM, location/data management, and multichannel ...

Analyst(s): Mike McGuire Charles S. Golvin Bryan Yeager

Magic Quadrant for Data Center Networking

11 July 2018

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The percentage of manual data center networking operational activities will fall below 50% by 2021, down from 80% today. The predominant data center networking server access port speed will shift from 10 Gbps today to 25 Gbps during 1Q20. Through 2023, 90% of current applications ...

Analyst(s): Andrew Lerner Joe Skorupa

Magic Quadrant for Disaster Recovery as a Service

12 July 2018

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Gartner defines the disaster recovery as a service (DRaaS) market as a productized service offering in which the provider manages server image and production data replication to the cloud, disaster recovery run book creation, automated server recovery within the cloud, automated server ...

Analyst(s): Mark Thomas Jaggers Ron Blair

Magic Quadrant for Sales Force Automation

9 July 2018

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By 2021, 15% of all sales technology spending will be applied to sales enablement technology, up from 8.7% in 2016. Gartner defines sales force automation (SFA) as systems that support the automation of sales activities, processes and administrative responsibilities for organizations' ...

Analyst(s): Tad Travis Ilona Hansen Julian Poulter Melissa A. Hilbert

Magic Quadrant for Content Collaboration Platforms

9 July 2018

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By 2022, 50% of midsize and large organizations in mature regional markets will use a content collaboration platform to implement document workflows and improve collaboration and productivity. As defined by Gartner, the content collaboration platform (CCP) market covers a range of ...

Analyst(s): Monica Basso Michael Woodbridge Karen A. Hobert

Magic Quadrant for the Wired and Wireless LAN Access Infrastructure

11 July 2018

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By 2020, only 40% of network operations teams will use the command line interface (CLI) as their primary interface, down from 75% in 2018. Adoption of cloud-managed networks by businesses of all sizes will double, from less than 10% in 2018 to more than 20% by year-end 2023. Gartner ...

Analyst(s): Bill Menezes Christian Canales Tim Zimmerman Mike Toussaint

Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Asia/Pacific

10 July 2018

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This Magic Quadrant evaluates the abilities of nine leading service providers to deliver data center managed services (DCMSs) across Asia/Pacific. DCMSs are composed of: Data Center Outsourcing (DCO) Hybrid Infrastructure Managed Services (HIMSs) Private Cloud Managed Services ERP Hosting ...

Analyst(s): DD Mishra Fred Ng To Chee Eng Stephanie Stoudt-Hansen

SWOT: Red Hat, Management Software, Worldwide

6 July 2018

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Started as a commercial Linux distributor in 1993, Red Hat has gradually built a formidable position in the Linux market. In the past 10 years, Red Hat has diversified into the management software area by extending its Linux management capabilities and acquiring complementary technology ...

Analyst(s): Matthew Cheung

SWOT: Inspur, Data Center Infrastructure, Worldwide

13 July 2018

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Inspur is a China-based provider of data center infrastructure and a software developer, with its primary business being server hardware. Inspur has its headquarters in Jinan, Shandong, China, and it has a marketing center in Beijing. As one of the world's fastest-growing server ...

Analyst(s): Jeffrey Hewitt Roger W. Cox Kiyomi Yamada Uko Tian Matthew Cheung

Critical Capabilities for Disaster Recovery as a Service

12 July 2018

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In 2017, individual customer count for the disaster recovery as a service (DRaaS) providers analyzed in this research increased by 46%, on average, while there was continued commoditization of core capabilities for recovery. Due to provider's heritage of other service offerings, some ...

Analyst(s): Mark Thomas Jaggers Ron Blair

Critical Capabilities for Content Collaboration Platforms

9 July 2018

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As the content collaboration platform (CCP) market matures, differentiating features are becoming difficult to identify. There are often, however, significant differences in the way a feature has been implemented, which can determine how suitable and effective the platform is for ...

Analyst(s): Michael Woodbridge Monica Basso Karen A. Hobert

Market Guide for Compute Platforms

16 July 2018

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By 2022, two-thirds of server workloads will be deployed off-premises, driven by a wave of workload migration and new physical server investment by hosts and public cloud service providers. Server market share continues to shift from established U.S.-based vendors toward China-based ...

Analyst(s): Daniel Bowers Kiyomi Yamada Jeffrey Hewitt Uko Tian Chirag Dekate

5 Fatal Pitfalls for New CIOs

12 July 2018

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Start out telling people (often) how great you were in your previous role/company/country to prove your value, expertise and credibility. People think you are arrogant. One or more of your direct reports, key peers or stakeholders applied unsuccessfully for your new (CIO) role. They ...

Analyst(s): Jenny Beresford John MacDorman Kelly J. Calhoun Williams

Toolkit: Analytics and BI Platform RFP

12 July 2018

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This Toolkit relates to analytics and business intelligence (BI). One of the most frequent questions posed to Gartner analysts is how to select the right analytics and BI platform vendor for a particular use case. Organizations also would like to reduce the number of products they ...

Analyst(s): Cindi Howson Rita L. Sallam James Laurence Richardson Carlie J. Idoine Shubhangi Vashisth

Market Guide for Web and Mobile App Analytics

13 July 2018

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Web analytics is foundational for measuring and improving the multichannel digital customer experience (CX). The market is evolving, through acquisition and organic development, to include mobile app analytics across responsive websites and mobile apps. Although the web analytics ...

Analyst(s): Melissa Davis Adrian Leow Jason Wong Shubhangi Vashisth

Market Share: Data Quality Tools, Worldwide, 2017

13 July 2018

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1 Summary Tables Suitable for Printing 2 Pivot Table for Analysis 3 Data Segmentation and Structure 4 Exchange Rates 5 Tips for Using Pivot Tables 1-1 Total Worldwide Data Quality Tools Revenue Market Share by Market, 2016-2017 (Millions of U.S. Dollars) 1-2 Total Worldwide Data Quality ...

Analyst(s): Alan Dayley

Market Guide for Technologies Supporting a DTO

12 July 2018

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Most organizations that devise digital business strategies and related initiatives struggle to represent, prioritize, guide and monitor the underlying business operational scenarios. They also find it difficult to adapt to moving strategic and operational targets. Scaling digital ...

Analyst(s): Marc Kerremans

The Supply Chain Analytics Leader's First 100 Days

12 July 2018

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Supply chain analytics leaders are often challenged early on in their role with defining a cohesive team charter, inheriting disparate technologies and orchestrating distributed analytics talent. With high expectations around the power of analytics to support supply chain digitalization, ...

Analyst(s): Noha Tohamy Caroline Chumakov Melissa Davis

2018 CIO Agenda: Directions in UX Design Staffing

11 July 2018

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UX designers are the third-most-sought-after emerging IT roles, behind cybersecurity experts and almost on par with cloud architects. The popularity of UX design roles is consistent across organization size and geography. There are significant differences in the likelihood of having ...

Analyst(s): Brian Prentice

2018 CEO Survey: Midsize Enterprise Spotlight

10 July 2018

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Gartner's 2018 CEO survey found that CEOs of midsize enterprises (MSEs): Identify growth, particularly via geographic expansion and new markets, IT-related, corporate (structural development) and workforce priorities as their top strategic business priorities for the next two years. ...

Analyst(s): Ansgar Schulte Jose A. Ruggero Daniel Rotigel

Innovation Insight for Microapps

5 July 2018

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As part of a multiexperience development strategy, microapps ensure a consistent experience for a particular user task across multiple channels, while enabling the delivery and update of fit-for-purpose apps more easily and dynamically. Microapps can be used to implement event-driven ...

Analyst(s): Jason Wong Anne Thomas Mark O'Neill

Forecast Overview: Transportation IT Spending, 2018

12 July 2018

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This annually updated document contains the forecast market model or methodology and explains the market dynamics and foundational assumptions that underpin our understanding and analysis of the market. BI/analytics is the top investment priority among transportation CIOs. Predictive ...

Analyst(s): Venecia K Liu Andrew Chetham

What the Board Needs to Know About Digital Business

12 July 2018

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Each presentation in this research provides a set of PowerPoint slides that is designed specifically to assist CIOs (or CDOs/other digital business leaders) presenting to a supervisory board of directors. It should be used strategically by proactive, digital-savvy CIOs who believe ...

Analyst(s): Partha Iyengar Jorge Lopez