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Magic Quadrant for Workforce Engagement Management

19 January 2017

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Workforce engagement management (WEM) solutions expand on the already mature workforce optimization (WFO) market by also accommodating technologies that help drive employee engagement. WFO is an established multibillion dollar software market (see the precursor of this Magic Quadrant). ...

Analyst(s): Jim Davies Drew Kraus

Magic Quadrant for Master Data Management Solutions

19 January 2017

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By 2020, 80% of all master data management (MDM) solution revenue will be driven by support for all of the buying organization's requirements around industries, data domains, use cases, organizations and MDM implementation styles, up from less than 15% in 2015. Please note that this ...

Analyst(s): Bill O'Kane Terilyn Palanca Michael Patrick Moran

Magic Quadrant for Intrusion Detection and Prevention Systems

16 January 2017

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In 2020, 30% of new stand-alone intrusion detection and prevention system (IDPS) placements will be cloud-based (public or private) or deployed for internal use cases. The network IDPS market is composed of stand-alone physical and virtual appliances that inspect defined network traffic ...

Analyst(s): Craig Lawson Adam Hils Claudio Neiva

Vendor Rating: Vodafone

23 January 2017

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Vendor Rating: Vodafone Source: Gartner (January 2017) In terms of geographic footprint (26 countries and an additional 49 via partner operator arrangements) and subscriber base (470 million), Vodafone is one of the largest mobile providers in the world. It has a broad enterprise portfolio ...

Analyst(s): Katja Ruud Tiny Haynes Eric Goodness

Vendor Rating: Orange

18 January 2017

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Vendor Rating: Orange Source: Gartner (January 2017) Orange is a leading provider of enterprise network, communications, Internet of Things (IoT) and mobility services globally; a growing provider of cloud services, as well as a major domestic provider of business and consumer networks ...

Analyst(s): Toni Nygren Lisa Unden-Farboud Neil Rickard Stephanie Baghdassarian Scott Morrison Gyanee Dewnarain Sanna Korhonen Frank Marsala

Vendor Rating: CSC

17 January 2017

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Vendor Rating: CSC Source: Gartner (January 2017) The overall rating is inclusive of the moves CSC made in 2016. In order to be a viable player on the global outsourcing stage, CSC embarked on a plan to drive significant scale in the service business. CSC is creating a "Newco" (a business ...

Analyst(s): David Edward Ackerman Allie Young Gianluca Tramacere Jim Longwood Sandra Notardonato Sid Nag Mark D. Ray

Marketing Leaders on the Move

23 January 2017

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Once seen as the bullhorn for the brand, marketing has evolved to include a range of new accountabilities from building the marketing technology roadmap and defining the digital commerce strategy to leading the organization's customer experience programs. This evolution is driven ...

Analyst(s): Ewan McIntyre

Internet of Things Primer for 2017

23 January 2017

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Internet of Things (IoT) is an ecosystem that includes things — communications, applications, data and analytics. Its uses range from transforming business operations to new revenue generation. This research covers the following: Business impact of IoT Global impact of IoT Technology ...

Analyst(s): Mark Hung Ted Friedman Sanjit Ganguli Erik T. Heidt Venecia K Liu Tracy Tsai

Build a World-Class EA Capability Primer for 2017

23 January 2017

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This initiative on building a world-class enterprise architecture (EA) capability provides Gartner clients with definitions, along with the portfolio of research to expect in 2017. Specifically, a world-class EA capability involves: Focus EA — Ensuring that EA programs are fit-for-purpose ...

Analyst(s): Mike J. Walker

Roundup of Healthcare Provider Research, 4Q16

20 January 2017

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Gartner's healthcare provider industry research team organized its 2016 research agenda around six key initiatives: Developing Technology-Enabled Strategies for the Next Generation of Healthcare Developing the Healthcare Enterprise Analytics Strategy Leveraging IT for Effective Healthcare ...

Analyst(s): Steven Lefebure Laura Craft Barry Runyon Mike Jones

Digital Workplace Program Primer for 2017

19 January 2017

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The digital workplace program is a business strategy to boost employee engagement and agility through a more consumerized work environment, for which this primer offers guidance. Application leaders responsible for digital workplace programs need to: Strategize, plan and govern their ...

Analyst(s): Nikos Drakos Carol Rozwell Jim Murphy

Predicts 2017: Industrie 4.0

16 January 2017

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Reference models and standards defined within leading IoT consortia improve communication and collaboration between IoT TSPs and enterprise customers. Organizations that are not paying attention to end users' concerns for data collection, storage protection and usage will struggle ...

Analyst(s): Alexander Hoeppe Christian Hestermann Simon F Jacobson Thomas W. Oestreich Ilona Hansen

Cross-Platform Mobile App Development With Xamarin

20 January 2017

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Xamarin, a Microsoft product, is a comprehensive mobile app development platform supporting the full mobile development life cycle, including development, testing and monitoring. When using Xamarin.iOS or Xamarin.Android to develop mobile apps, developers need to have a decent understanding ...

Analyst(s): Kirk Knoernschild

Use Data Science to Address Employee Flight Risk

19 January 2017

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Attrition comes at a high cost for any organization — replacement cost, retraining time and cost, loss of productivity and the impact of decreased levels of employee engagement, which is frequently encountered in organizations with high churn. Employee flight risk models are easy to ...

Analyst(s): Helen Poitevin

Social Marketing Primer for 2017

16 January 2017

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Social marketing involves listening to and engaging customers, distributing content and cultivating brand advocates. It can increase awareness, consideration, conversion and advocacy. Social marketing includes: Social media analytics and insights Social content development, curation ...

Analyst(s): Jay Wilson Adam Sarner

Multichannel Marketing Primer for 2017

17 January 2017

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Multichannel marketing constitutes continual, orchestrated engagement across digital and traditional customer touchpoints. Marketers seek to acquire, convert and retain customers through: Comprehensive understanding of audience behaviors, attitudes and actions Rules and intelligence ...

Analyst(s): Adam Sarner Noah Elkin

Marketing Management Primer for 2017

16 January 2017

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Marketing management involves setting marketing strategy, and sourcing, aligning and optimizing people, processes and data to align results to strategic business goals. Marketing management includes insight and guidance on: Allocating budgets and resources for the highest yield across ...

Analyst(s): Ewan McIntyre

Toolkit: Quantifying the Cost of SKU Complexity

18 January 2017

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Product and portfolio complexity is a significant issue for companies in many industries. Sales, product marketing and engineering groups typically have the viewpoint that "more is more" when it comes to this type of variety. Likewise, customers are increasing their demand for personalized ...

Analyst(s): Stan Aronow Jan Kohler

Roundup of Healthcare Payer Research, 4Q16

17 January 2017

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Gartner's healthcare payer industry research team has organized its 2016 research agenda around four key initiatives: Developing Technology-Enabled Strategies for the Next Generation of Healthcare Developing the Healthcare Enterprise Analytics Strategy Leveraging IT for Effective ...

Analyst(s): Brad Holmes Steven Lefebure Constance Sjoquist

Market Guide for Electronic Signature

16 January 2017

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Empowered by digital business transformation, organizations continue to replace paper with digital documents and electronic business processes. This drives the requirement to supplant handwritten, "wet ink" signatures with an electronic alternative. E-signature requirements are reasonably ...

Analyst(s): Neil Wynne Brian Lowans

Exploit Security Market Dynamics Primer for 2017

18 January 2017

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This initiative analyzes market disruptions and security buying behaviors in order to better allocate resources, execute strategies and stay competitive. It covers: Market share, profitability analyses and forecasts for the information security market Disruptive and alternative security ...

Analyst(s): Sid Deshpande

Market Guide for Mobile Marketing Analytics

17 January 2017

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Marketing leaders need more detailed data to engage users and optimize journeys across mobile web apps and advertising. Marketers have two avenues to pursue in terms of mobile marketing measurement. Measure mobile usage with a web focus that can mask the differences in usage behavior ...

Analyst(s): Mike McGuire Lizzy Foo Kune

Research Roundup for Life Sciences, 4Q16

16 January 2017

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Gartner's life science industry research team has organized its 2016 research agenda around two initiatives: Engaging Doctors, Institutions, Caregivers and Patients in Life Sciences Accelerating R&D and New Product Innovation in Life Sciences The elements of these initiatives ...

Analyst(s): Steven Lefebure Michael Shanler Stephen Davies

Preparing and Architecting for Machine Learning

17 January 2017

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Machine learning (ML) — a subset of artificial intelligence (AI) — is more than a technique for analyzing data. It's a system that is fueled by data, with the ability to learn and improve by using algorithms that provide new insights without being explicitly programmed to do so. Preparing ...

Analyst(s): Carlton E. Sapp

Network and Gateway Security Primer for 2017

16 January 2017

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The network and gateway key security initiative addresses the technologies and best practices needed to defend organizations against today's threat environment. It includes guidance on: Defending against advanced threats and targeted attacks Adapting your network to respond to key ...

Analyst(s): Lawrence Orans