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Prepare IT to Survive New Governors

04 Oct 2018

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EDT: 12:00 p.m. | PDT: 9:00 a.m. | BST: 17:00 Elections bring new political leaders and 2018 will see at least 18 new U.S. governors elected. These new leaders often have different ideas about what government should or should not be doing, how it functions and consequently, IT's priorities. Public sector CIOs can be prepared for and emerge as important contributors in a new administration by understanding commitments made during a campaign and the issues a new governor will prioritize. This webinar provides actionable advice you can use to prepare for a change in government leadership. You will learn what you need to do to survive and thrive when that change occurs.

Analyst(s): John Kost

Create a Successful Product Strategy

27 Sep 2018

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EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Product strategies are often not communicated to the team or documented. Failure to share a product strategy vision leads to misalignment, conflicting priorities, slow product evolution and a lack of focus, all contributing to poor results. In this webinar, we offer a practical approach for creating a successful product strategy. Use this insight and tools to ensure the right factors are considered in creating product strategy and aligning stakeholders.

Analyst(s): Eric Trenk

The Best Customer Loyalty Program Features

25 Sep 2018

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EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 If done properly, loyalty programs are an effective way to create and nurture a direct relationship with your customers. Gartner L2 evaluated loyalty programs of 96 brands in five verticals across several digital touchpoints to identify key attributes that drive successful loyalty program. In this webinar, we unveil insights from our findings and cover which features you should include for leading loyalty programs.

Analyst(s): Lili Meng

GDPR Mythbusters: How to Really Manage Privacy

24 Sep 2018

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EDT: 9:00 a.m. | PDT: 6:00 a.m. | BST: 14:00 Despite nearly two years of preparation, Gartner sees many companies still struggling with the General Data Protection Regulation (GDPR). The May 25 start date has come and gone and this remains true: Proper privacy protection is about much more than mere sanction avoidance. As multiple jurisdictions move to mature their privacy requirements, including India, Japan and even the State of California, it pays to implement best practices globally. In this webinar, we review GDPR myths and technology functions that can aid your privacy management program.

Analyst(s): Bart Willemsen

Make Blockchain Work for Your Organization

19 Sep 2018

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EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 Blockchain offers enormous promise, but do you know how to extract business value from it? While blockchain applications are seemingly broad, there are few successful business models or instances that provide ready-to-use templates. This webinar uncovers ways to exploit blockchain and provides examples of blockchain initiatives adopted by startups, large enterprises, market infrastructure companies and others, spanning across industries and governments.

Analyst(s): Adrian Leow

AI's Impact on Application Development

18 Sep 2018

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EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 As artificial intelligence (AI) technologies continue to rapidly evolve and mature, application development managers will find it increasingly necessary to master these innovations to deliver on next-generation IT challenges. This webinar discusses the tools, frameworks and best practices for developing applications to most effectively leverage machine learning and other AI technologies.

Analyst(s): Mark Driver

Best Practices to Negotiate With Data and Analytics Vendors

18 Sep 2018

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EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Data and analytics leaders are often caught in a conundrum on how to balance cost optimization and the advent of new technologies to renovate infrastructure. This webinar guides you through the most innovative pricing trends, licensing models and vendor negotiation best practices. Learn to optimize costs across the most popular and essential data and analytics disciplines and technologies.

Analyst(s): Ehtisham Zaidi

The Keys for DevOps Success

17 Sep 2018

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EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00 There's a lot of hype around DevOps, but do you really understand what it means for your organization or what it entails? Increasing the speed of value delivery isn't as simple as saying you are "doing" agile or DevOps. DevOps applies agile principles of discipline, collaboration, and early feedback to tasks. "Being" DevOps requires everyone involved in product development lifecycle to change how they currently work and to expand their knowledge and capabilities into new areas. In this webinar, we help you understand and apply the keys for DevOps success at your organization.

Analyst(s): Bill Holz

Panel Discussion: Ways AI Transforms the Customer Experience

17 Sep 2018

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EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00 Customer experience (CX) can drive business growth - or hurt it. If done right, CX can mitigate risk, integrate with emerging technologies, like artificial intelligence (AI), and give your business a competitive advantage. In this live, webcam presented panel discussion, we discuss ways companies are applying AI to transform their businesses to transform CX. Join us for this first of its kind panel approach, featuring top Gartner research experts in AI and CX.

Analyst(s): Whit Andrews Gene Alvarez Jessica Ekholm Brian Manusama

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