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Scale Digital Business with an Effective Digital Technology Platform

18 Jan 2018

|  ON DEMAND

Many enterprises have ambitions to become digital businesses. However, most IT system portfolios are not enough to support digital business. To achieve this, CIOs need to evolve their current IT landscape into a digital business technology platform to support the new experiences, offerings and business models. The digital business technology platform will eventually encompass the majority of your information and technology assets. It will also link to a complex ecosystem of customer, supplier, and partner platforms to deliver the digital scenarios. It is time to start tooling up and making decisions or your enterprise will be left behind. This webinar will orient you to the scope of the digital platform and the skills you need to assemble one.

Analyst(s): Bill Swanton Dennis Gaughan

Digital Leadership: 3 Hidden Powers CIOs Need to Drive Change

18 Jan 2018

|  ON DEMAND

As CIOs become increasingly involved in key business decisions, they need to hone their power to motivate, persuade and inspire. However, the biggest forces shaping behavior and decisions are often unrecognized by both the people affected and by those driving change. To excel as digital leaders, CIOs need to tap into three powers - context, language and habit - to drive effective change for themselves, their teams, their peers and their organizations.

Analyst(s): Jackie Fenn

How Analytics, APIs, and Cloud Will Drive CRM/CX in 2018

17 Jan 2018

|  ON DEMAND

Customer relationship management (CRM) drives the customer experience, which drives revenue and retention, which drives investment and innovation. The technical trends identified in this report, including the rise of cloud deployments, API-centric architectures, AI and data-driven marketing analytics, will impact the way technical professionals architect, implement, design and deploy the next wave of CRM applications.

Analyst(s): Chris Fletcher

Gartner Top 10 Strategic Predictions for 2018 and Beyond

17 Jan 2018

|  ON DEMAND

The future is filled with technology-based innovation and disruption. Yet, the pending disruptions are taking on new forms and increasing in speed. Most organizations are struggling to keep pace with the latest technological advances. Before one innovation is implemented, two others arrive. To cope and compete, CIOs in end-user organizations must learn to develop an appropriate pace for digital change. Join us to learn the Gartner 2018 strategic predictions for blockchain, internet of things (IoT), security, the IT talent crunch and more and how your organization can keep up.

Analyst(s): Daryl C. Plummer

IT Spending Forecast, 4Q17 Update: What Will Make Headlines in 2018?

16 Jan 2018

|  ON DEMAND

Global IT spending growth began to turnaround in 2017 with annual increases expected through 2021. However, uncertainty looms as organizations consider potential impacts of Brexit, currency fluctuations, and a possible global recession. Despite uncertainty, businesses will continue to invest in IT as they anticipate revenue growth, but their spending patterns will shift. Projects in digital business, blockchain, IoT, and progress from algorithms to machine learning through artificial intelligence (AI) will continue unabated. 2018 will be a year of extremes; fast changes and solid commitments, new business and retrenching business, old favorites and new favorites, and above all, big headlines. In this webinar, Gartner will walk through four different headlines that will emerge in 2018 as massive changes to the status quo.

Analyst(s): John-David Lovelock

How to Eliminate Boundaries Between Business and IT

11 Jan 2018

|  ON DEMAND

As organizations continue down the path of digital business, IT is at a crossroads. Continuing with the "order taker" status quo leads towards irrelevance. IT needs to get out of the application business by becoming the business and focusing on outcomes, value streams and product innovation. This presentation will provide a path for CIOs and IT Leaders to become embedded in the DNA of the organization.

Analyst(s): Chet Geschickter

Digital Business Progress Revealed: Do You Have Digital Urgency?

10 Jan 2018

|  ON DEMAND

In Gartner's CIO Agenda 2018 Survey, we asked CIOs to report their digital progress and to share insights on their personal role and actions in support of digital. We learned that digital progress varies widely both within and across industries, and yet some strikingly important common characteristics emerge among those organizations reporting the greatest progress. In this webinar, two industry analysts, Brad Holmes and Jan-Martin Lowendahl, will share these findings and reveal the strategies and tendencies of digital progress. Use this data to compare and contrast your own digital efforts, both how you are orienting and organizing, and also your progress versus your peers and industry-wide leaders. Webinar attendees will also be invited to try a short 11-question digital progress self-assessment and receive a personalized progress report.

Analyst(s): Jan-Martin Lowendahl Brad Holmes

Deliver Better IoT Solutions with an IoT Center of Excellence

10 Jan 2018

|  ON DEMAND

A center of excellence (CoE) is an effective tool to grow an organization's Internet of Things (IoT) capability, improve project success rates, and reduce cost and risk from inappropriate technology choices. However, there are critical factors to consider to ensure an IoT CoE's success, such as politics, culture, metrics, and risks. This webinar will discuss the best way to organise and operate an IoT CoE and explore the factors that can make it succeed or fail.

Analyst(s): Nick Jones

Data & Analytics Leadership and Vision Webinar 2018

09 Jan 2018

|  ON DEMAND

Digital business transformation will depend heavily on how data and analytics are managed within your organization. This presentation is a critical tool that you can use to ensure corporate and personal success for data and analytics leaders. It highlights major trends affecting the D&A role and significant, related challenges. You will learn practical advice and best practices to overcome these challenges and successfully deliver the expected business outcomes. Use this insight to raise the quality of your team, influence other IT leaders, and communicate the value of the data and analytics organization to stakeholders.

Analyst(s): Debra Logan

The Cybersecurity Scenario 2025: Outrageous Intelligence

08 Jan 2018

|  ON DEMAND

Chief Information Security Officers (CISOs) must change the ways they manage and communicate about cybersecurity risk in the future of digital business. Successful security and risk management leaders should leverage Gartner's Cognition/Sentiment Model to make better risk trade-offs and lead the conversation at the board level.

Analyst(s): Jeffrey Wheatman