Many businesses are implementing Google G Suite, Microsoft Office 365 or other cloud office initiatives. But, how do you determine when to move your collaboration and communications systems to the cloud?
Jeffrey Mann , research vice president at Gartner, revealed the state of the cloud office and what to do about it.
Q: What is the current state of cloud office adoption?
For a long time, on-premises has been the default choice of collaboration and communications products. That default position has now flipped as businesses consider cloud deployments first for most upgrades or new installations.
Rather than considering only the potential risks and advantages of moving to a cloud office system, forward-thinking organizations are also weighing up the negative implications of remaining on-premises.
While the adoption of cloud office is rising, it will never be universal due to many valid reasons that include security, privacy and vendor support. In 2018, we expect 40% to 50% of business users to have moved their core collaboration and communications systems to cloud platforms. By 2021, more than 70% of businesses will be substantially provisioned with cloud office capabilities.
Beyond implementation and migration, application leaders need to facilitate and encourage new ways of working that cloud office capabilities can support. Cloud office suites generally include additional capabilities (such as mobile apps, analytics and videoconferencing) and, for example, can help staff to sync email, organize and assign tasks, share files, chat about what they’re working on, and get updates on progress.