Gartner Policies

Gartner Usage Policy

Analyst Inquiry

We welcome you to call us if you are a Gartner Licensed User with Analyst Inquiry Service.

You may use our Analyst Inquiry Calls (or Written Responses, where approved) to discuss:

  1. Company related issues
  2. Interpretation of Gartner Research
  3. Document reviews such as basic technology reviews of business-related documents (up to twenty (20) pages max including its attachments)
  4. Contract reviews such as IT outsourcing contracts (up to twenty (20) pages max per contract including its attachments)

NOTE: Non-Users, inside or outside the Client company, may not participate on Inquiry Calls or receive copies of Written Responses. For the avoidance of doubt, "participate" in this context means Non-Users:

  1. May not physically attend a session
  2. May not listen in to an Analyst Inquiry session

Analyst Inquiry entitlements beyond the baseline service described hereunder may vary by service purchased. For additional guidance on your service-specific entitlements, please consult your account representative.

Best Practices for using Analyst Inquiry

What if I want to use Analyst Inquiry...

Do all Gartner Services offer access to Gartner Analyst Inquiry?

Who can join me on an Analyst Inquiry call?

What may I share from the Analyst Inquiry call and who may I share it with?

May I record Analyst Inquiry calls?

What if product purchased has different Analyst Inquiry entitlements from Gartner Usage Policy?

How may I share Analyst Written Responses and who may I share them with?

Is it permissible for me to share a confidential vendor contract with the Gartner Analyst?

May I use Analyst Inquiry for a Document or Contract review?

REMINDER: This is a baseline license that may vary depending on your purchased product. Click here for further guidance.

Updated as of May 2017