Consulting > Gartner Benchmarking
Gartner Benchmarking | FOR YOUR IT CHALLENGES
Gartner Benchmarking delivers unbiased comparisons of IT performance
Infrastructure & Operations
While financial analysis of IT provides valuable insight into operational efficiency, our analytics go beyond the budget to understand and compare IT's efficiency and effectiveness, enabling IT to demonstrate value to the business, leverage external markets and reduce costs.
I&O benchmarks are a starting point in helping IT organizations identify and assess IT cost and performance levels against peers. Our benchmarks are based on defined-consensus models, which examine the performance of mainframe, Windows server, Unix server, storage, voice and data networks, and end-user computing and IT service desk environments.
We understand the key issues you are facing.
Modernization and consolidation. Modernization and consolidation projects offer the opportunity to assess financial goals, as well as control costs while staying competitive. Our benchmarks establish baseline costs, evaluating scenario options and continuous measurement to ensure success.
Cloud computing is impacting business operations. You need a framework to evaluate current and future-state goals. Our benchmarks utilize a five-stage road map to analyze the efficiency and effectiveness of the strategy.
Virtualization. The technologies/techniques that make cloud viable are already making internal infrastructures more efficient and effective. Our benchmarks identify your relative level of virtualization and provide comparative data for understanding the impact of decisions to implement it.
IT service portfolio looks at services in business terms, specifying what they are, how they are bundled and their benefits. Product-, process- and platform-neutral, it is an important communication and relationship management tool.
IT service catalog decomposes services into specific offerings, including chargeback methods, pricing, service-level options, limitations/exclusions and escalation commitments. Service portfolio and catalog comprise a steppingstone for the I&O organization to evaluate its cloud opportunities.
Networking. Enterprises have become more dependent on networks to conduct business, making stability a necessity; as spending increases, so does the difficulty of managing these networks. Our benchmarks cover wired and wireless networks in WAN, LAN, MAN, Internet, VoIP, local and long-distance voice.
We have the data, tools and capabilities to help.
We are familiar with the demands of your role.
Infrastructure and Operations
Cloud as a Service