The Gartner benchmark validated that we were receiving competitive pricing for the service levels we expected. The benchmark was useful in paving the way for our contract extension.
Michael Gold
Director, European Services, Amway (Germany)
Gartner Consulting | FOR YOUR IT INDUSTRY

Gartner Consulting makes extensive use of Gartner Research in our solutions and engagements across multiple industries.

Government & Public Sector

Government and Public Sector is a broad, diverse industry including National, Federal, State, Regional or Local Government agencies (cities, counties, municipalities, etc.) organizations around the world. This diverse community encompasses multiple government programs including revenue and taxation, health and human services, public safety, justice, transportation, pensions and retirement, environmental, defense, etc. While drivers for and constraints to IT investment and adoption depend on regional and programmatic imperatives, our research shows that Government and Public Sector organizations share IT decision-making processes and priorities that clearly differentiate them from the private sector.

Gartner Consulting has guided billions of dollars in expenditures while helping government leaders around the world solve their most complex business issues. Most importantly, Gartner Consulting maintains strict objectivity. We do not team with hardware or software vendors and we do not implement solutions. Our customers are guided by fact based, objective advice structured around proven methodologies.


We understand the key issues you are facing.
  • How government organizations should efficiently manage and use IT budgets to meet business needs?
  • How government should leverage technology to improve service delivery?
  • How government IT organizations should modernize architectures, information management and applications to improve operational efficiency and effectiveness?
  • How government should implement shared services to be successful?
  • How government benefits from emerging alternatives in IT sourcing models to support new acquisitions or improve the cost and effectiveness for re-competed services?


We have the data, tools and capabilities to help.
  • Justify IT budgets and initiatives with compelling business cases, benchmarks and strategic roadmaps
  • Develop data and communication networks that are efficient, flexible, interoperable, and secure
  • Drive operational efficiencies through IT consolidation, shared services, improved sourcing, process improvement (ITIL) and other effective strategies
  • Meet emerging needs in the 21st century, e.g., Green IT, Social Networking, Web 2.0 opportunities, mobile computing, enterprise information management, and interoperability


We are familiar with the demands of your industry.

U.S. Navy SeaPort-e Contract