FEATURED SPECIAL REPORT
The emergence of data and analytics capabilities, including artificial intelligence, requires creators and consumers to “speak data” as a common language.
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FEATURED SPECIAL REPORT
As a CIO, you don't need to have a PhD in software engineering to make sense of AI for your business. You don't have to make massive investments in infrastructure and personnel in order to start applying AI's potentially transformative technologies.
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FEATURED SPECIAL REPORT
Strategic technology trends have significant disruptive potential over the next five years. The top trends for 2018 underpin the digital platform and set the stage for business innovation.
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FEATURED SPECIAL REPORT
Enterprises must now scale up successful digital business experiments to improve financial performance, and CIOs and IT leaders will have an opportunity to lead.
Read MoreThese are high-impact topics relevant to a variety of business and IT roles and industries across the globe. Gartner provides the insight and guidance clients need to understand the risks and opportunities around these topics and to help them make smart decisions based on the priorities for their organization.
Committing to resilience will equip your digital business with the mindset, resources and planning to recover from inevitable disruptions.
Those involved with CX initiatives are increasingly being asked to think with both their hearts and their heads. That's to be expected as the field comes of age.
A coherent IoT strategy is key to the success of an organization’s digital business transformation. Successful implementation and management of that strategy involves both new technical and organizational know-how.
Creating a willful intent strategy for digital disruption is a critical component for IT and TSP business leaders. Such a strategy helps them to prepare for challenges they may face but also to capitalize on innovations and cultural imperatives needed to scale and transform.
The future of work is about forging a new relationship between technology and talent that transforms existing ways of working and doing business. The technology we invent and use shapes us in many ways — in our relationships, businesses and communities, in how we work and how we organize work. This has always been the case. Prehistoric agriculture technology caused repetitive motion disorders, as do modern digital devices. Today, younger generations prefer texting to calling. We're still sorting out the human and productivity implications of remote work technologies. Disruptive new technologies continue to emerge, compelling employees to adapt and respond ever faster. Large-scale, long-term changes in technology, diversity and culture are transforming more than just jobs. They are transforming the meaning and value of work and the reasons we work.
Blockchain has captured the interest of leaders across the spectrum as a technology that can radically transform business and society. But for most, the technology remains an enigma, and it is hard to find real enterprise projects where this promise has turned into reality. The technology is intriguing, but it is not obvious how and where it will offer better value than current enterprise technologies. This Special Report highlights the scope of this transformation, how it impacts various industries, and the current state and evolution of these technologies.
Enterprises must now scale up successful digital business initiatives to improve financial performance, and CIOs and IT leaders will have an opportunity to lead. Gartner offers research on how to tackle the scaling challenge.
The emergence of data and analytics capabilities, including artificial intelligence, requires creators and consumers to “speak data” as a common language. Data and analytics leaders must champion workforce data literacy as an enabler of digital business, and treat information as a second language.
As a CIO, you don't need to be a mathematics genius or have a PhD in software engineering to make sense of AI for your business. You don't have to make massive investments in infrastructure and personnel in order to start applying AI's potentially transformative technologies.
Internet of Things is the foundation on which digital businesses are built. We examine three challenges that organizations must address early in their IoT transformation: developing stakeholder confidence, choosing the right technical strategy and executing that strategy.
The executive ambition for growth from digital business is primed and it's time to execute. CIOs leading digital business transformations can use this research to partner with business peers to build the customer solutions and operational capabilities that make digital business a practical reality.
Digitalization's pace and scale subverts conventional business thinking with constant "creative destruction." Faced with such turmoil, IT and business leaders must think and act in unconventional ways for their organizations to thrive. Maverick research exposes unconventional thinking and advice.
Behind every successful customer experience lives a complex, highly integrated and tightly orchestrated ecosystem of events, content, technologies and skills that must come together to make the customer experience a reality.
IoT rollouts continue to move from trials to full deployments. IoT is providing business benefits, such as operational efficiency and workforce productivity. IoT solutions must demonstrate measurable benefits and business value for success. Opportunities and Challenges.
To scale bimodal, CIOs and their teams, in partnership with the business, must create new approaches and capabilities that will involve and touch the whole organization — with business and IT governance front and center.
Innovations in technology have driven ever-increasing interconnection at every level of business. Now, the vast majority of organizations exist in multiple overlapping and interconnected business ecosystems.
IoT's rapidly evolving technologies have ushered in innovative disruptions at a breakneck pace. This report highlights Gartner research that covers these IoT technical disruptions in five key areas: security, artificial intelligence, data and analytics, communications, and endpoint technology.
Trust is essential for a CIO to understand and prioritize, and digital trust has emerged to address the radically changed requirements of agency, scope and spontaneity needed in a volatile digital business world.
The digital age poses new challenges and opportunities to CIOs and IT leaders. Both the rapid changes in technology and the unprecedented volume of disruption exacerbate the need for excellent leadership. This special report presents Gartner's insights and advice on becoming a digital-era leader.
A stream of innovation in technology and digital business models continues to disrupt markets and challenge established incumbents. As digital business continues to grow, CIOs will need to increase their ability to recognize, prioritize and respond to digital disruption.
IoT is the technology foundation of digital business. Although it presents myriad opportunities for leading organizations to address their business issues, key technical and business challenges must be overcome in order for IoT to fulfill its promise.
The greatest opportunities to "optimize" a business are outside the information technology function. CIOs can support cost optimization beyond IT, and drive improved business performance.
Cybersecurity is a critical part of digital business with its broader external ecosystem and new challenges in an open digital world. The scope of cybersecurity is expanding and becoming digital security. Gartner’s latest research explores what Security Leaders and CIOs alike need to know about the new reality.
The advent of cloud computing created a new way of deploying and using the major business applications that are vital to organizations. But this seemingly simple new model raises a host of complex questions. Gartner's Special Report highlights new and recent research to guide CIOs and IT leaders in adapting their IT strategy to this business reality.
Non–IT business people have become empowered to make IT purchasing decisions more than ever before. These new buyers of IT add massive complexity to how enterprises buy technology — and therefore, they add massive complexity to how technology and services providers go to market. Our collection of research provides business leaders in technology and service providers with the insight required to adapt strategies to this new buying reality.
New technologies will undoubtedly help organizations become more innovative, respond more quickly to accelerating business cycles, become more customer centric and more collaborative. And of course new technologies are an inherent part of the transition to digital business. The digital workplace is a business strategy to promote employee agility and engagement through a more consumerized work environment. Done well, the digital workplace becomes the mechanism to enable organizations to successfully introduce and exploit new and emerging technology.
Greater competition and growing consumer power have eroded traditional product- and service-based differentiation, forcing firms to seek new, more durable forms of competitive advantage. Many business and IT leaders see the customer experience as a sustainable source of competitive differentiation.
Our clients make important multi-year technology investments in the face of uncertainty and risk. These Special Reports provide insights designed to keep clients at the forefront of strategy and technology to help make investment decision as well as anticipate important shifts around the trends driving the industry forward.
Strategic technology trends have significant disruptive potential over the next five years. The top trends for 2018 underpin the digital platform and set the stage for business innovation. Companies must examine their business impacts and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.
Future predictions support the goals of capturing value from new opportunities and overcoming threats. CIOs and technology business unit leaders must follow future trends but actively stimulate efforts to innovate and disrupt.
Technology-based innovation arrives faster than most organizations can keep up with. Before one innovation is implemented, two others arrive. To cope, CIOs in end-user organizations must learn to develop an appropriate pace for digital change.
Leading CIOs are engaged across and outside their enterprises to create new business opportunities and improve operational effectiveness. Gartner's 2017 Hype Cycle special report focuses on the biggest trends influencing technology-enabled businesses.
For a smaller vendor, getting noticed is necessary to grow into relevance. Standing out with a new capability or disrupting your way into the spotlight is important. Gartner's Cool Vendor Report for 2017 features providers that are exploiting digitization, IoT and other areas to build the next generation of innovation.
The Gartner Worldwide IT Spending Forecast is the leading indicator of major technology trends across the devices, IT services, data center systems, enterprise software and telecom services markets, and across geographies. IT and business executives are using these highly anticipated quarterly reports as they refine their strategy and road map to prioritize investments and identify opportunities within the IT market, and to base their critical business decisions on proven methodologies.
We also cover trending topics that have high impact to clients in specific technology areas.
Business growth remains the number one objective of CEOs, but leaders must reconcile this ambition with the limits imposed by the world’s finite supply of natural resources. Supply chain’s expertise can help companies achieve growth, profitability and social purpose in a resource-constrained world. This Gartner Special Report will help Chief Supply Chain Officers set strategies for leading the end-to-end value network in a transition to sustainable business.
IoT is the technology foundation of digital business. Although it presents myriad opportunities for leading organizations to address their business issues, key technical and business challenges must be overcome in order for IoT to fulfill its promise.
Aligning sales processes with actual buyer readiness is an entirely new way to think about improving sales effectiveness and performance. Sales enablement leaders must work to eliminate the misalignment between what customers want and what sales does to create a more engaging buyer experience.
Supply chain analytics are essential to creating a profitable response to market demand. This research will provide supply chain strategists with answers to three critical questions: What are supply chain analytics, how should they be adopted and why adopt them?
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