Business Benefits of the Internet of Things

A Gartner Trend Insight Report

To move beyond proofs of concept, CIOs and CEOs want to see evidence of hard returns on investment for how IoT improves business processes, optimizes operations, enhances workforce productivity, increases revenue, and drives customer loyalty in a quantifiable manner. Several companies remain coy about publicizing their returns, perhaps to maintain a competitive advantage or due to the early-stage nature of their projects.

In this report, we include the latest 2017 IoT survey findings and compiled research to examine how IoT benefits organizations. The IoT journey will continue to uncover tangible and intangible benefits as it becomes the technology foundation for digital business.