Our single, overriding goal at Gartner is to deliver the technology-related insight necessary for our clients to make the right decisions, every day. In today’s constantly evolving and increasingly complex technology landscape, it’s no longer about how much information you have—it’s about having the right information. At Gartner, we cut through the complexity and deliver the knowledge you need to make the right decisions quickly, and with confidence.

"The elements of research architecture simplify complex issues. They allow you to visualize them in a consistent manner and speed up the ability of the client to make a decision. Ultimately, that is what the client wants to do: They engage with Gartner to get advice and to make a decision."

  • Peter Sondergaard
  • Gartner
Peter Sondergaard

As understanding technology and how to align IT objectives with business imperatives has become increasingly critical to gaining competitive advantage, the need our clients have for a trusted independent advisor has also grown. Clients often view using Gartner as making the difference between success and failure when applying IT to business problems and opportunities. In fact, thousands of companies and government agencies worldwide will not make major IT decisions today without asking, “What does Gartner say?”

But what’s behind that insight? What steps are taken to arrive at those conclusions? What sources do our analysts use to form their opinions? How is that independent viewpoint maintained?

Learn more about what’s behind Gartner’s rigorous research process and proprietary methodologies.

Gartner Research Process
Our research process embodies a way of thinking that turns complex information into insight you can use for business advantage.

Independence & Objectivity
Our clients depend on our ability to deliver insight that is impartial and actionable. Our independence as a research firm is the key to our objectivity, and allows our analysts and consultants to provide unbiased advice you can trust.

Proprietary Methodologies
Gartner methodologies consist of research practices, procedures and rules that distill large volumes of data into clear, precise, actionable insight so our clients can formulate plans or make difficult business decisions.

Research Delivery
Whether through published research,, executive programs, Gartner events, or through direct contact with Gartner analysts, we deliver the insight necessary for our clients to make the right decisions, every day.