EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00 Artificial Intelligence (AI) can transform your customer journey. AI-related technologies provide deep insights into B2B sales processes and drive automation of those processes, but AI's bigger impact will be felt in your B2B customer experience (CX) programs and strategy. This customer experience webinar explores the current AI-related technologies that can transform your B2B CX initiatives and examines use cases of those already reaping the benefits.
EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00 The business demands faster time to insight than ever before to remain competitive, particularly as more industries face digital disruption. Thus, analytics become more pervasive across the enterprise with insights derived from a growing number of diverse internal and external data sources, with varying degrees of trustworthiness. This increasing complexity and business urgency challenge businesspeople to get insights needed in time without IT assistance, while data and analytics leaders struggle to respond due to their over-reliance on IT-centric tools. In fact, organizations report that they spend more than 60% of their time in data preparation, leaving little time for actual analysis. It's time to flip that equation. This must-attend webinar provides you with the tools and techniques you need to provide timely, complete, integrated and curated data to businesspeople for analytics and data science success.
EST: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 15:00 Your business every business runs on data. Yet, are you getting the most value out of your data? Just as important, are you ready for the changes coming in 2019 and beyond? Join this video panel webinar with Gartner experts Mark Beyer, Frank Buytendijk, Jorgen Heizenberg and Rita Sallam as they explore the key data & analytics topics, including strategy, tools, best practices, organizational design and service providers. They will give you the insights you need to harness data as a business growth driver in 2019 and to be flexible to adjust the future changes that will most impact your organization.
This webinar introduces and explores a new toolkit recently published by Gartner. This toolkit is designed to help data and analytics leaders explain and communicate a clear link between a piece of data in a business application and a business outcome that a senior executive would recognize. Such linkages, once exposed, can help inform and encourage the right business-focused data governance, analytics strategy, and business process improvement program.
The Gartner 2018 Hype Cycle reveals five emerging technology trends that will profoundly shift our spaces, blur the lines between human and machine and enable organizations to connect into new business ecosystems. As a technology leader, you will continue face rapidly accelerating technology innovation that will impact the way you deal with your workforces, customers and partners. In this webinar, we reveal 5 emerging technologies with the greatest impact on your organization, strategy and plan across the next decade and be the most important priorities for your executive team.
The traditional data warehouse still forms the foundation of analytics programs. However, as demand for new data types and use cases increases, data warehouse architecture must evolve to meet these demands in both distributed and centralized solutions. Advanced architectures like the logical data warehouse help make this a reality. This webinar helps you choose the optimal platform and architecture for your analytics needs.
If done properly, loyalty programs are an effective way to create and nurture a direct relationship with your customers. Gartner L2 evaluated loyalty programs of 96 brands in five verticals across several digital touchpoints to identify key attributes that drive successful loyalty program. In this webinar, we unveil insights from our findings and cover which features you should include for leading loyalty programs.
Data and analytics is the centerpiece of digital business transformation and needs diversity to drive innovation and overcome challenges. However, data and analytics teams struggle to deliver vital insight due to bias and a lack of skills. Data and analytics leaders have an opportunity to lead the rest of IT in leveraging diversity to address these challenges. This webinar helps you take the first and most important steps to become a more diverse and data driven culture and optimize business outcomes.
RPA offerings are experiencing triple digit growth rates. In this webinar, we discuss the RPA journey starting with where these offerings fit into your enterprise automation strategy and when you should apply these technologies. We also present the key success factors for signing contracts, using service providers, applying governance and establishing centers of excellence. And finally, a look at what the future holds- how automation will change the value proposition in all organizations.
This webinar introduces the Gartner 2018 Hype Cycle Report. Hype cycles provide visual representation of the maturity and adoption of technologies and applications and how they will evolve over time. We review why hype cycles are important and how they impact your planning and innovation efforts. We examine key themes as well as what's hot and what's not playing out over the coming year. We finish by demonstrating how to create your own hype cycles and how to use them in your organization.