Gartner Webinars

Trends and Topics on Virtually Every Area of Business

The Unified Communications Market: Transformation to the Cloud

High-Tech Tuesday Webinar Series

Discussion Topics:

  • How to identify key user wants and needs in the UCaaS selection process
  • How the UCaaS market is evolving by customer size - small, midsize; and large organizations
  • How UCaaS vendors can differentiate their offerings and what are the projected future UCaaS market requirements

The unified communications as a service (UCaaS) market is experiencing rapid adoption. UCaaS offerings now possess rich mobility, conferencing and API capabilities that are as good as those available with traditional premises-based equipment. The market is highly competitive, and the estimated 250 UCaaS vendors across the globe are beginning to consolidate.


Hosted by:

Daniel O'Connell

Research Director

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