Gartner Webinars

Trends and Topics on Virtually Every Area of IT

Navigating the Service Provider Landscape for Midmarket IT Leaders

Discussion Topics:


  • How to identify the key differences between large and small service providers for both system integration and outsourcing
  • How to identify providers that fit the needs of midsize organizations
  • Best practices for selecting a mid-tier provider

Midsize organizations are looking for scope and scale when evaluating IT services (system integrators and outsourcers) that is not optimal for large vendors. Large multinational service providers comprise less than 25% of the market share, and thus the vendor landscape provides numerous options for midsize organizations. This session provides guidance to midmarket IT leaders on how to understand and navigate the service provider landscape that may include specialty vendors, mid-tier providers, and onshore and near shore options.

Hosted by:

Frances Karamouzis

VP Distinguished Analyst