Gartner Webinars

Trends and Topics on Virtually Every Area of IT

Six Styles of Customer Analytics

ON-DEMAND VIDEO - WATCH ANYTIME, ANYWHERE

Discussion Topics:

  • The six styles of customer analytics and how you can adopt the right mix of styles in your organization
  • What leading organizations are doing to enhance the customer experience
  • Best practices for customer acquisition and retention

Advances in customer analytics enable us to get closer and listen to our customers, explore their needs, and more accurately create products and services specific to their needs. Understanding and then applying the analytic approaches is key to success.


Hosted by:

Gareth Herschel

Research Director

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ON DEMAND