Gartner Webinars

Trends and Topics on Virtually Every Area of Business

Demystifying the Journey From RPA to AI and Everything in Between

Join us for 60 minutes

Discussion Topics:

  • The difference between robotic process automation RPA, runbook automation, cognitive and artificial intelligence
  • The optimal business or IT process or task for each
  • Where your organization should start

Gartner’s framework for explaining intelligent automation services encompasses a large spectrum of disruptive technologies (i.e. robotic process automation [RPA], runbook automation, cognitive and artificial intelligence) that will give rise to the most tectonic shifts in the sourcing role since offshore. Back in 1999, the big disruption was the use of offshore to create labor arbitrage.

Hosted by:

Frances Karamouzis

VP Distinguished Analyst




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