Trends and Topics on Virtually Every Area of IT
The 10 Habits of Customer-Centric Organizations
Join us for 60 minutes
- What "customer centricity" means
- The most important habits of customer-centric organizations
Application leaders are challenged with building a digital business while prioritizing customers' needs just as much as they prioritize their own. Successful customer-centric organizations share 10 habits when it comes to meeting customer demands while continuing to grow their businesses. In this session, we explore the critical success factors in building a customer-centric organization in the age of digital business.