Gartner Webinars

Trends and Topics on Virtually Every Area of IT

The 10 Habits of Customer-Centric Organizations

Join us for 60 minutes

Discussion Topics:

  • What "customer centricity" means
  • The most important habits of customer-centric organizations

Application leaders are challenged with building a digital business while prioritizing customers' needs just as much as they prioritize their own. Successful customer-centric organizations share 10 habits when it comes to meeting customer demands while continuing to grow their businesses. In this session, we explore the critical success factors in building a customer-centric organization in the age of digital business.

Hosted by:

Jenny Sussin

Research VP