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The 10 Habits of Successful Customer-Centric Organizations

Watch this free 60 minute Customer Experience webinar on-demand

Discussion Topics:

  • What "customer-centricity" means
  • The most important habits of customer-centric organizations


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Application leaders are challenged with building a digital business while prioritizing customers' needs just as much as they prioritize their own. Successful customer-centric organizations share their most important habits when it comes to meeting customer demands while continuing to grow their businesses. In this session, we explore the critical success factors in building a customer-centric organization in the age of digital business.

Hosted by:

Jenny Sussin

Research VP

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