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Trends and Topics on Virtually Every Area of Business

Panel Discussion: Ways AI Transforms the Customer Experience

Watch this free 60 minute Artificial Intelligence webinar on-demand

Discussion Topics:

  • Ways companies use AI to transform CX
  • How CX integrates with emerging technologies like AI
  • How to use AI and CX to drive business growth

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Customer experience (CX) can drive business growth - or hurt it. If done right, CX can mitigate risk, integrate with emerging technologies, like artificial intelligence (AI), and give your business a competitive advantage. In this live, webcam presented panel discussion, we discuss ways companies are applying AI to transform their businesses to transform CX. Join us for this first of its kind panel approach, featuring top Gartner research experts in AI and CX.


Hosted by:

Whit Andrews

VP Distinguished Analyst

Gene Alvarez

Managing VP

Jessica Ekholm

Research VP

Brian Manusama

Research Director

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