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For many organizations the promise of cloud can be overshadowed by challenges of compliance, governance, and security. While organizations have different needs, the most secure cloud solutions keep you safe with infrastructure, policies, and controls designed in from the start to protect sensitive data, such as electronic patient health information (ePHI) in the healthcare industry. Cloud should help you maximize security and meet governance requirements, not make you more vulnerable to attacks and breaches.

When evaluating cloud services, look for providers that simplify the path to cloud with open solutions and that stand behind their compliance claims with business associate agreements. And above all, be pragmatic in how you move forward, making sure you realize the benefits your business expects at every step. Visit our Dell Healthcare Security and Compliance page and learn how Dell provides the most pro-actively secure cloud in the industry.

Jeremy Ford
Executive Director, Services Industry Sector, Infrastructure and Cloud


Key Findings

  • Standardized public, private and hybrid cloud services often fall short in meeting the specific needs of organizations using cloud services. Cloud-related consulting, implementation and management services help bridge the gap between the capabilities of standard cloud services and the specific needs of organizations.
  • The high growth of cloud adoption, both public and private, will drive higher growth in cloud-related services, with annual growth of 4% to 12% (depending on the service) from 2012 through 2017, compared with IT spending growth of 2% to 4% in the period.
  • The cloud services brokerage roles of aggregation, integration and customization are delivered as consulting, implementation and IT outsourcing services. Most traditional IT services providers are extending their IT services offerings to include cloud services brokerage capabilities.

Recommendations

  • Sales managers should watch for cloud adoption indicators within existing client accounts and recognize these as opportunities for engagement and precursors to additional services opportunities in cloud-related consulting, implementation and management services.
  • Offering managers should develop cloud-related service offerings that detail specific outcomes of cloud-related initiatives, including timelines, migration plans, integration strategies and performance outcomes. Detailed outcomes help mitigate the risks that clients experience related to cloud adoption.
  • With brokerage as one of the most versatile and effective means of providing cloud services, offering managers must decide if and when they will compete in the cloud services brokerage market, and then make a full commitment to the endeavor. Half-hearted efforts will not succeed.

Dell Insights content

  • Forbes: HIPAA Support Widens in the Cloud Vendor Community
  • Healthcare data security has had some serious deficiencies through the years and become a prime target for identity theft. To counter this worrisome trend, regulations are becoming even more stringent. Additional processes and technologies are required, ultimately raising the cost of compliance. Now you can achieve your compliance requirements while reducing up front costs. Learn how Dell Cloud Dedicated can cost-effectively support HIPAA compliance to help combat $70 billion a year in Medicare fraud.
  • Bloomberg BusinessWeek story: Yes, the Chinese army is spying on you
  • A startling intelligent assessment that recently appeared in the Washington Post stated that the U.S. has been a victim of computer espionage from China. Cloaked by malware, aliases and misspellings, such cyber spies are usually invisible entities who quietly wreak havoc on their target. Read the gripping Bloomberg BusinessWeek story of how a notorious hacker's identity was unmasked.
  • Dell Cloud Dedicated and the HIPAA Approach
  • It takes great diligence and attention to detail to be compliant with the HIPAA Security Rule. Now you can have the flexibility of cloud with the assurance of a dedicated system. Discover how Dell Cloud Dedicated Service provides an innovative solution for regulated environments, directly addressing many of the Security Rule specifications and freeing your IT team to focus on making your organization run smoother.