Welcome
Companies are receiving copious quantities of increasingly complex data. At the same time, the communication channels themselves are multiplying. Communication from customers on paper, claims and complaints via email, offers in a file share folder or orders in the ECM system — each document must be properly classified and processed, archived and easily retrieved when needed, whether or not it has been stored as structured or unstructured data.
“I was a science fiction fan as a kid, and I was always fascinated by the ability of computers to understand information and connections — a concept that has not ceased to captivate me to this very day.”
Mindbreeze has been working for over 10 years with intelligent information processing and supply, and has developed search-based applications that provide a simple and efficient supply of information based on the requirements of each respective department.
Daniel Fallmann, Founder and CEO of Mindbreeze
- Hype Cycle for Human-Computer Interaction, 2014
- Adib Carl Ghubril | Stephen Prentice
- 13 August 2014
- New concepts and systems are being developed to support the notion that machines could be intuitive enough to process user intent rather than just instruction. However, progress in interface technologies does not seem to be enabling those notions, so more innovation is needed to see them through.
Analysis
Deep learning techniques are being developed to support near-real-time translation of dozens of languages and dialects. Gestural interfaces and mood recognition techniques are being applied in next-generation speech recognition to support full-sentence dialogue between humans and machines.
Despite these developments, there does not seem to be enough new transducer technologies or algorithm introductions to support the many other human-machine interface (HMI) concepts promulgating next-generation interfaces. These interfaces must be sophisticated enough to enable new concepts Gartner is introducing such as cognizant computing, which depicts context-aware machines able to make decisions on behalf of the user.
Mindbreeze content
Knowledge Management
Some co-workers are hunters and gatherers, focused on the accumulation of data. Still others use endless meetings to try to maintain structure and overview. Enterprise search systems offer the most efficient and sustainable solution by taking all available data, interpreting it semantically and correlating it intelligently. Because at the end of the day, business competiveness is all about having the decisive edge in handling information.
Classification of incoming post
Companies receive massive amounts of mail every day. Besides regular letters, mail arrives electronically, by fax or as messages via social media channels. Each single message has to be read, often scanned, and then classified and forwarded to the appropriate department or the relevant person. When carried out manually, this process is both time-consuming and error-prone. Mindbreeze automatically analyzes and interprets the relevant information, thereby enabling smooth and rapid processing by the corresponding department.
Healthcare
In healthcare facilities, digital data accrues for each patient on a variety of levels. This information is stored in diverse ways and spread out over numerous locations. Internal sources like the hospital information system, as well as drug databases, catalogues (e.g. ICD 10), electronic health records and external sources, such as the Cochrane Library are all points of important information. Mindbreeze links the contents of the various data sources, thereby enabling semantic analysis and search in the clinical field as well as in the research environment.
