Peer-Driven Insights

Crisis & Incident Management

Community Posts

What's a quick win for optimizing spend? What's been your focus or "lowest hanging fruit"?

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If your primary hospital was hit by a ransomware attack, would you change providers?

Yes55%

No25%

Unsure18%

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CrowdStrike outage: Any quick advice for orgs affected? What immediate actions are your IT and other teams taking to mitigate the effects of the outage?

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What are some ideas to keep up team morale remotely? Are there specific or structured adjustments you've made to counteract burnout/keep up productivity and mental health?

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Scare someone in IT using 5 words.

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What are your thoughts on why the millennials won’t work on weekends? Why they resist so hard to do it?

We will be delivering soon an app stack & to be sure that we will be delivering on time. I told to my DEV team ( All millennials ) that we have to work the upcoming weekends.

Their reaction was unbelievable. They fought me more of this than any other issue we’d faced before.

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What was the impact of the last successful phishing attack on your organization?

Loss of Data10%

Ransomware Infection51%

Credential/account compromise20%

Financial loss/wire transfer fraud2%

Other (comment below)15%

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How permanent are some of the pandemic-induced changes going to be?

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How are you facilitating the "whiteboard experience" remotely? Are there Zoom integrations or new tools that are helping to replicate that level of collaboration?

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In the event of a ransomware attack, how likely is your company to pay a ransom if it meant avoiding the leak of company data or significant business disruption?

Very likely7%

Somewhat likely52%

Not very likely17%

Not at all likely21%

Unsure2%

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If you're implementing cost-optimization or reduction initiatives as a result of government funding cuts, which departments are responsible for setting the strategy? Is it primarily finance, or have you established a cross-functional team?

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Has your organization experienced any impact (direct or indirect) from the executive orders aimed at government spending? Were you able to do anything to plan ahead for this? What precautionary steps should one be taking?

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I'd like to better understand industry standards for the number of P1 and P2 incidents for a retail company. Would any of you know where I could find these standards?

Who owns Communication in Network vs. Security Incidents? Best Practices & RACI Guidance Needed In many organizations, Network and Security teams both play a role in incident response, especially when firewall or SASE issues impact network performance. When an issue is first diagnosed by the Network team but determined to be security-related, who should own the ongoing communication, resolution updates, and root cause reporting? I’d love to hear from the community:  • Are there best practices, ITIL/ITSM frameworks, or RACI models that clarify ownership?  • How does your organization handle communication handoffs between Network and Security teams?

Does anyone have any experience implementing an Electronic Medical Record at national level across multiple health care institutions ? What strategy did you adopt? How did you approach the requirement gathering, design, and implementation processes? What were the main challenges you experienced?

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If you've lost (or suspect you will lose) a significant amount of your annual budget due to government funding cuts, what measures are you implementing from a sourcing and supplier management perspective to optimize costs without cancelling contracts?

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