After trying a technology, which of the following is most important to experience prior to making a decision to buy?

Concrete upfront estimates of cost33%

Documentation to support specified use case(s)57%

Knowledge of all potential additional costs9%

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CISO in Software2 years ago

One of the challenges many organizations face is the deployment, maintenance and operational costs are never estimated or understood outside of the initial licensing costs.

Director in Manufacturing3 years ago

For us it was always TCO - total cost of ownership. And that includes everything possible. And one cost few consider - Exit cost. If you adopt the new X technology, how difficult and expensive is exit or switching in a few years? Always consider having an exit strategy

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Yes80%

No17%

Unsure (please explain in the comments)1%

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Strongly Agree (I fully support modernizing the core insurance system. It will provide the necessary updates and improvements for our operations.)11%

Agree (I support the idea, but would like to understand more about the costs, time involved, and specific benefits.)24%

Neutral (I don't have a strong opinion either way. I am open to learning more about the potential benefits and challenges.)52%

Disagree (I think our current system meets our needs adequately. Modernization may not be necessary, and I lean towards purchasing a commercial system and keeping the existing one in maintenance mode.)10%

Strongly Disagree (I am opposed to modernizing the core insurance system internally. I believe purchasing a commercial system would be a better solution.)2%

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