What do you believe is most important to the successful rollout of new technology to employees?

1. Communication of the value of the technology30%

2. Communication from IT on how to access and use the technology46%

3. Communication from management on how to access and use the technology15%

4. Ease of download/onboarding of technology7%

5. Other2%


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CIO in Education, 1,001 - 5,000 employees
Didn’t see any choices related to the change management component for the technology.
Director of Technology Strategy in Services (non-Government), 2 - 10 employees
Communication of what is not changing as a result of the new tech.

A common fears from new tech is usually 'what does this mean for my job?'. If you don't adress that you can struggle to get widespread adoption.

I've explore this a bit more in one of the episodes of my podcast where I interviewed an experienced change manager.
CTO in Software, 201 - 500 employees
I picked option#1 as my response to the survey but it was picking between the first three options. #4 is a bit tricky, I see it as a k-factor to spread the adaptation but not a way to get buy-in for the successful rollout. Furthermore, even #1 is communicated, I believe all four options must be executed in an order.

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We have a procurement team/person who manages it for us30%

We have a standard process we follow each time55%

We don't have a set structure - we make it up as we go13%



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