What do you believe were the top three causes of the global technology outage(s), and corresponding real-world impacts, on Friday, July 19, 2024?

Poor software quality management by Crowdstrike44%

Poor software quality management by Microsoft44%

Too much reliance on one (or a few) vendors globally 44%

Not enough resilience planning globally by end user organizations56%

Incompetence by multiple individuals44%

Overconfidence - Lack of understanding that this could happen on a global basis by multiple companies and technology providers22%

Lack of management understanding / practices / priority on related issues44%

Something else (item not listed above)11%

9 PARTICIPANTS
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CISO/CPO & Adjunct Law Professor in Finance (non-banking)a year ago

Automatically installing untested updates is risky, but some firms have moved to automated patching.

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Do you think your data security budget will likely increase or decrease within the next year?

Significant increase

Moderate increase29%

Minor increase29%

Neither – budget will likely be the same43%

Minor decrease

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Currently implementing26%

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