In which business functions within your organization have you currently adopted or expect to adopt generative AI (GenAI)?
Customer Service35%
HR33%
IT (including Software Engineering)61%
Marketing and Sales35%
R&D23%
Others14%
Don't Know3%
362 PARTICIPANTS
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EVP, Digital Transformation Office in IT Services2 years ago
GPT/LLM models are great initial ramp up for Ai adoption however specific Ai ontology or SLM will need to be created to scale and ensure reliability
In my Company, we are currently in the assessment stage. We are actively involved and committed to defining a Governance Team and addressing all crucial data-driven aspects, such as compliance, privacy and let me say all the principles for a Responsible AI. It is really a long way and I am wondering if the companies where the GenAI has been rolled out suddenly, a short-cut has been followed.