What do you consider to typically be the root cause of a phishing incident?

User error (lack of security awareness training)34%

Ineffective security controls63%

Something else (please explain in the comments)2%

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Senior Information Security Manager in Software2 years ago

Root cause would be different for each incident.

But as of late, the root cause is often emails that are well crafted to fool most users.

Additionally, effective awareness training is often lacking such that people don’t know to be aware of these attacks.

Roger Grimes has a new book out ‘Fighting Phishing: Everything You Can Do to Fight Social Engineering and Phishing’ - https://amzn.to/3uBbEd2

It details the many things firms need to do in order to fight phishing.

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Gartner40%

Forrester21%

International Data Corporation (IDC)18%

Frost & Sullivan11%

Enterprise Strategy Group (ESG)2%

451 Research2%

Omdia

I prefer to rely on word of mouth / peer recommendations3%

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Demographics (company size, revenue, geography)41%

Industry59%

IT budget62%

Business model (retailer, franchise, distribution, product to service)16%

Other1%

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