What is the current tone around innovation in your organization?

Innovation

Productive - We're already working on innovation projects26%

Ready - We know our challenges and are ready to act24%

Positive - We recognize innovation is necessary and we're figuring out our strategy25%

Curious- We aren't sure yet, but think innovation could work for us12%

Aimless - We like the general concept but struggle to plan or execute6%

Apathetic - No one really cares2%

Negative - Employees fear losing their jobs1%

Aggressive - Executives or shareholders expect immediate results

Other

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CIO, Senior VP in Finance (non-banking)5 years ago

COVID has been tough for sure... but we had a plan before the pandemic that hasn't changed that much, and it included more WFH employees. We will stick with the plan, and adjust as we go forward.

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What has been your experience with digital transformation regarding engagement and success? More specifically, has the bigger pushback/challenges been External (such as with your customers) or internal (such as points of workflow friction, customer facing teams)?

External (i.e. Customers, patients)71%

Internal (i.e. workflows, customer facing)28%

Which innovation obstacle do you feel most equipped to handle based on past experience and resources available to you?

Getting budget.22%

Getting buy-in.32%

Problem identification.18%

Red tape and administrative burden.7%

The process of innovation (removing obstacles, solution identification, rapid prototyping, iteration, etc.).15%

Change management.3%

Something else: [Write in comments].

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