Which element of IT change management can afford to receive the least attention while still achieving success?

Risk management21%

Communication & engagement41%

Progress monitoring & feedback25%

Clear project planning10%

Employee training4%

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Head of Transformation in Governmenta year ago

I chose risk management but really feel that no area can be ignored for success.
I am quite surprised by the majority of opinion that 48% of communication and engagement can afford the least attention? I feel it is the most important one, even more than the technical aspects of delivering quality. Did I read the survey wrong? Can someone who voted for communication and engagement (of process/system owners, superusers, users) explain your argument?

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Strongly agree7%

Agree64%

Neutral18%

Disagree6%

Strongly disagree2%

Unsure

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Statement coverage24%

Branch coverage42%

Fault-exposing potential46%

Risk-based prioritization43%

Requirements-based prioritization42%

Model-based prioritization15%

Other1%

Don't prioritize1%

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