Which element of IT change management can afford to receive the least attention while still achieving success?

Change & Release Management

Risk management20%

Communication & engagement41%

Progress monitoring & feedback25%

Clear project planning10%

Employee training4%

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Head of Transformation in Governmenta year ago

I chose risk management but really feel that no area can be ignored for success.
I am quite surprised by the majority of opinion that 48% of communication and engagement can afford the least attention? I feel it is the most important one, even more than the technical aspects of delivering quality. Did I read the survey wrong? Can someone who voted for communication and engagement (of process/system owners, superusers, users) explain your argument?

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