Which element of IT change management can afford to receive the least attention while still achieving success?

Change & Release Management

Risk management21%

Communication & engagement41%

Progress monitoring & feedback24%

Clear project planning10%

Employee training4%

80 PARTICIPANTS

688 views1 Comment

Sort by:

Head of Transformation in Government2 years ago

I chose risk management but really feel that no area can be ignored for success.
I am quite surprised by the majority of opinion that 48% of communication and engagement can afford the least attention? I feel it is the most important one, even more than the technical aspects of delivering quality. Did I read the survey wrong? Can someone who voted for communication and engagement (of process/system owners, superusers, users) explain your argument?

Content you might like

At what level is too much change for an organization to absorb?

Modernizing a 30-year-old mainframe system to the cloud
+
Modernizing a new CX framework with the introduction of omnichannel capabilities
+
Modernizing a new data platform and moving away from the hub and spoke data warehouse to a data lake on the cloud
+
Several other mid-level enhancements...

Is it too much to take on at the same time? Or it all depends... How do you measure the appropriate level of change to introduce to an organization (Both IT and business)?

Agility does not equal speed.

Strongly agree8%

Agree56%

Neutral22%

Disagree8%

Strongly disagree2%

Unsure

View Results

What challenges have you recently encountered in managing the increasing number of SaaS vendors within your organization? And how did you handle it?

In your software testing, how do you prioritize your regression test cases? Choose up to 3.

Statement coverage25%

Branch coverage43%

Fault-exposing potential40%

Risk-based prioritization48%

Requirements-based prioritization36%

Model-based prioritization16%

Other1%

Don't prioritize