Which element of IT change management can afford to receive the least attention while still achieving success?

Change & Release Management

Risk management21%

Communication & engagement41%

Progress monitoring & feedback25%

Clear project planning10%

Employee training4%

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Head of Transformation in Governmenta year ago

I chose risk management but really feel that no area can be ignored for success.
I am quite surprised by the majority of opinion that 48% of communication and engagement can afford the least attention? I feel it is the most important one, even more than the technical aspects of delivering quality. Did I read the survey wrong? Can someone who voted for communication and engagement (of process/system owners, superusers, users) explain your argument?

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+
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+
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+
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Requirements-based prioritization42%

Model-based prioritization15%

Other1%

Don't prioritize1%

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I'm reaching out to gather some numbers on change management to help us compare our efforts with other projects. Do you have any insights or data to share? We're especially interested in: User Training: Time and cost involved. Personalization: Efforts and benchmarks. Collaboration: Best practices and metrics. Estimated Loss of Productivity during transitions. Cost of Training overall expenses and ROI.