Which element of IT change management can afford to receive the least attention while still achieving success?

Risk management19%

Communication & engagement41%

Progress monitoring & feedback26%

Clear project planning10%

Employee training4%

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Head of Transformation in Governmenta year ago

I chose risk management but really feel that no area can be ignored for success.
I am quite surprised by the majority of opinion that 48% of communication and engagement can afford the least attention? I feel it is the most important one, even more than the technical aspects of delivering quality. Did I read the survey wrong? Can someone who voted for communication and engagement (of process/system owners, superusers, users) explain your argument?

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None7%

1-25%53%

26-50%27%

51-75%6%

75-99%3%

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N/A1%

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Strongly agree8%

Agree61%

Neutral20%

Disagree7%

Strongly disagree3%

Unsure

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