Who is the final decision maker on SaaS tools and Apps purchasing at your company: the business partner (e.g. HR, Sales, Marketing, Finance, etc.) or the IT partner? (Note the question asks about applications, not infrastructure)

IT is the decision maker 81-100% of the time20%

IT is the decision maker 61-80% of the time45%

IT is the decision maker 41-60% of the time25%

IT is the decision maker 21-40% of the time6%

IT is the decision maker 0-20% of the time1%

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Lead Consulant, Customer Success in Software4 years ago

Note: IT is the technology decision maker in these instances, but the business does evaluate the requirements of each solution. So it is a collaborative 50-50 effort.

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