How do you evaluate opportunities for automation?

Automation Machine Learning (ML)

We follow a defined hyperautomation process6%

We use decision-making techniques (like SWOT or Pareto analysis)45%

We ask employees for input27%

We follow industry automation trends10%

We base choices off of the automation tools we have available3%

We use another method (I'll comment below to share)5%

We don’t use automation2%

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Director of IT in Software3 years ago

We use a combination of manual evaluation (business analysts ranking automation opportunities with the business partners) as well as “automation finder” finder, which is an agent that runs on end user desktops and tracks all keystroke and application accessed, identifying opportunities for automation.

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Does your organization have an AI CoE?

Yes43%

No, but we plan to35%

No, and we don't have plans to21%

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Will automation put IT jobs at risk?

Yes, many jobs9%

Yes, some jobs65%

No, not particularly21%

No, not at all3%

Not sure