How do you evaluate opportunities for automation?
We follow a defined hyperautomation process6%
We use decision-making techniques (like SWOT or Pareto analysis)44%
We ask employees for input28%
We follow industry automation trends9%
We base choices off of the automation tools we have available3%
We use another method (I'll comment below to share)5%
We don’t use automation2%
178 PARTICIPANTS
We use a combination of manual evaluation (business analysts ranking automation opportunities with the business partners) as well as “automation finder” finder, which is an agent that runs on end user desktops and tracks all keystroke and application accessed, identifying opportunities for automation.