How many days in advance do you plan if you need to renew, change, or terminate a SaaS app?

Just before the renewal4%

A few days in advance35%

A few weeks in advance28%

A few months in advance29%

A few years or more in advance2%

794 PARTICIPANTS
6.9k viewscircle icon1 Upvotecircle icon2 Comments
Sort by:
Strategic Banking IT advisor in Banking2 years ago

It really depends on 2 factors:
- What is the footprint of the application?
- Do you need to replace it?

Terminating a contract without replacing the application or migrating the data elsewhere is quite straightforward.   But it rarely happens.   You either need the data back because you already have a replacement solution OR you need to find a replacement solution and it could take a while. 

As Chris said, it could take years of planning in some cases.

Director in Manufacturing3 years ago

In general a few months but if it were SalesForce or Other large footprint apps it would be years

Lightbulb on3

Content you might like

We don’t yet have a governance framework19%

We use manual checks or periodic reviews43%

We have defined policies and guidelines for the creation and deployment of agents, which each team ensures independently29%

We have introduced a platform to centrally manage policies, versions, and monitoring of agents5%

None of the above5%

View Results

Network / Shared Drive29%

SharePoint (Self hosted)32%

SharePoint Online (part of Microsoft 365)41%

OpenText ECM15%

FileNet ECM13%

Alfresco ECM11%

Box4%

Objective ECM1%

Laserfiche ECM3%

M-Files4%

iManage8%

DocuWare7%

Hyland OnBase5%

NewGen ECM5%

FTP / SFTP Server6%

In-house developed DMS2%

Other DMS / ECM solution..2%

View Results