Free Version70%

Paid Version (Chat GPT Plus)31%

Enterprise Version (or plan to use)13%

600 PARTICIPANTS
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VP of Finance in Healthcare and Biotech2 years ago

We've moved to Bing Chat (soon to be CoPilot) with protection for our company's content.  

IT Manager in Construction2 years ago

I am using the commercial edition of ChatGPT and as already posted by Colin Levy, without sharing sensitive data.
As general suggestion, work always with anonymous data e don't share document of your Company.

Director of Legal in Software2 years ago

I use ChatGPT and other LLM solutions, but carefully. I primarily use them to summarize information or to brainstorm ideas or to organize information but ensure all information is publicly available and not confidential. At this point, most solutions are not completely transparent about their use of data you submit and accordingly it is critical to be cautious in what information you share with these models. 

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Yes51%

No (instead creates opportunities)39%

Neutral10%

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We are currently using AI in our contact center18%

Our data is not easily/fully accessible between departments42%

We use conversational AI for web chats, but not for telephony20%

We just can't justify the investment16%

Other (please comment)1%

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