If you are offering or considering a Buy Now Pay Later solutions for your customers, what are the biggest challenges you are facing?

Technical integration28%

Evaluating ROI56%

High transaction fees43%

Associated operational costs (eg customer service)35%

Retaining control over the customer/user experience27%

Other (comment below)3%

None of the above7%


1.1k views2 Upvotes2 Comments

IT Executive in Healthcare and Biotech, 10,001+ employees
We don't offer this, and does not fit our business model.
C-Suite in Construction, 51 - 200 employees
Cash flow and credit risk.

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Accountability - There's no system for accountability - we just rely on people keeping their word33%

Innovation - There's a structured process to contribute an idea and see the eventual outcome and decisions53%

People - Our company finds it difficult to do any of the above33%

People - Laggards hold things back but certain people and teams make it happen31%

General - We find it difficult to do any of the above15%

IT - We are held back from most of the above by legacy systems and a dependence on IT24%

Processes and Workflow - We've reached a point where email, chat and documentation have been replaced with accountable tasking and repeatable processes17%

Processes and Workflow - We publish processes or documentation and try to keep it up-to-date13%

Something else (comments below)1%


5k views6 Upvotes2 Comments

CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.
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47.1k views133 Upvotes325 Comments

Business (i.e. Finance/HR/Procurement)29%

IT Teams69%

Other (comment below)1%


1.6k views1 Upvote