If you are offering or considering a Buy Now Pay Later solutions for your customers, what are the biggest challenges you are facing?

Technical integration22%

Evaluating ROI52%

High transaction fees50%

Associated operational costs (eg customer service)38%

Retaining control over the customer/user experience30%

Other (comment below)3%

None of the above3%

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C-Suite in Construction4 years ago

Cash flow and credit risk.

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IT Executive in Healthcare and Biotech4 years ago

We don't offer this, and does not fit our business model.

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Free of charge to all customers17%

Custom service modules or packages (add-ons)62%

Selective applications (only strategic customers get CS free of charge)12%

Tiered pricing6%

Other2%

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0-3 months12%

4-6 months42%

6-12 months27%

Longer than 1 year7%

Have not seen a return on our test automation investment5%

Don't know3%

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If you are offering or considering a Buy Now Pay Later solutions for your customers, what are the biggest challenges you are facing? | Gartner Peer Community