Intelligent Process Automation (IPA) is the use of technology, such as artificial intelligence and machine learning, to automate and optimize business processes. It aims to improve efficiency, reduce costs, and enhance decision-making. How far along is your company?
IPA has significantly improved our operations.4%
IPA has not brought much change to our operations.27%
IPA is very similar to traditional automation in our company.21%
IPA is quite different from traditional automation in our company.6%
Our company had a smooth implementation of IPA.11%
Our company faced some challenges during the implementation of IPA.13%
Our organization has integrated IPA with other technologies such as RPA and BPM.5%
Our organization has not yet integrated IPA with other technologies.6%
We have not yet encountered any significant challenges with IPA.1%
Our organization has automated some processes using IPA.1%
353 PARTICIPANTS
IPA has helped us improve our operations and more importantly laid the foundation of creating new data products to improve customer outcomes.