Intelligent Process Automation (IPA) is the use of technology, such as artificial intelligence and machine learning, to automate and optimize business processes. It aims to improve efficiency, reduce costs, and enhance decision-making. How far along is your company?

Security & GRCEngineering

IPA has significantly improved our operations.6%

IPA has not brought much change to our operations.30%

IPA is very similar to traditional automation in our company.20%

IPA is quite different from traditional automation in our company.7%

Our company had a smooth implementation of IPA.7%

Our company faced some challenges during the implementation of IPA.9%

Our organization has integrated IPA with other technologies such as RPA and BPM.7%

Our organization has not yet integrated IPA with other technologies.7%

We have not yet encountered any significant challenges with IPA.2%

Our organization has automated some processes using IPA.1%

352 PARTICIPANTS
3.9k viewscircle icon1 Upvotecircle icon1 Comment
Sort by:
VP, Data and Opex2 years ago

IPA has helped us improve our operations and more importantly laid the foundation of creating new data products to improve customer outcomes.

Content you might like

Is your organization pursuing large-scale AI enablement, such as enterprise-wide access to tools like Microsoft Copilot, or are you focusing on high-value use cases within specific functions? Why have you chosen that approach?

Read More Comments

How well has your organization historically innovated and adopted emerging technologies, and what lessons still apply today for AI implementation? As IT leaders, have you seen teams outside of IT adopt emerging technologies easily? Are you using any of those strategies to help with AI adoption?

Read More Comments

What are key ways in which your organization should hire affordable AI and data science talent? (Check all that apply)

Recruit talent from diverse or non-traditional backgrounds (e.g. different degrees, institutions, or work experience)33%

Recruit less experienced AI talent with a high aptitude to learn 44%

Communicate the intrinsic benefits of the role (e.g., mission, culture, resources, opportunity for impact) 35%

Build talent pipelines through partnerships with academia and professional societies40%

Hire and upskill internal talent42%

Use specialized AI recruitment agencies8%

Other (please share details in comments)

View Results

What's the most important friction in deploying Robotic Process Automation (RPA) in your company?

Cost of RPA products24%

Lack of developers who can code RPA applications43%

Amount of customization needed to automate business processes27%

Lack of RPA code maintenance resources4%

View Results

Can you share an example of an AI opportunity that initially seemed promising but didn't deliver the expected value? How is that informing your current approach?

Read More Comments