Do your IT helpdesk staff receive more frequent training on social engineering attacks compared to other employees?

Awareness & Training Threat & Vulnerability Management

Yes77%

No22%

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CIO in Services (non-Government)a year ago

Our IT helpdesk is exposed to events regarding social engineering attacks on a daily basis. So although we do have a formal "training" cycle, the "update" cycle for IT helpdesk is daily since they are constantly exposed to the latest attacks and attempts.

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