Which modern data stack component are you looking for?

Data Center and Cloud Infrastructure

Real-time Database24%

Low Latency Database34%

Real-Time OLAP Engine23%

Production Database10%

Not looking for any data stack components7%

Something Else

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CTO in Software3 years ago

Unified data governance

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I am looking for an end point DLP solution for our cloud pc (Windows 365) environment. Any recommendations would be greatly appreciated. Our current solution is not scalable for the cloud environment.

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I am looking for an EDI parser which is a light weight, SaaS and can be run as serverless (recommended) to perform EDI transaction (834, 837 etc) HIPAA validation. 
So far, I could find Edifecs, ediFabric, Stedi and IBM ITX in the market. Can anyone provide their experience or recommendation on different tools on the market that we should evaluate?

As a workflow management / Service desk / Help-Desk / Support center key stakeholder, do you consider this activity fully optimized within your company?

If not, what would be the top 2 elements that could be improved the most according to you?

Costs involved by this activity (external and internal)24%

Response time / waiting time / resolution time70%

Resolution quality39%

Automation21%

Knowledge / skills / know-how / expertise8%

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Which tech conference do you intend to attend in person next year or have already participated in this year, and what motivated your choice?

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Why is your organization currently not utilizing AI in your contact center?

We are currently using AI in our contact center19%

Our data is not easily/fully accessible between departments42%

We use conversational AI for web chats, but not for telephony21%

We just can't justify the investment15%

Other (please comment)1%

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