Which is most important when hiring a vendor?

Quality & Delivery time18%

Pricing & Delivery time35%

Pricing & Quality18%

All of the Above28%

Other (comment below!)

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VP of Sales2 years ago

Pricing, Delivery time, quality and a compelling business case the vendor will stand by

CSO2 years ago

I think it depends on how the category is rated in your category management matrix.  To assist you can do a reverse Porter as the buyer and determine your influence in the category and your dependence on it.  That should be a huge guide to determine the correct evaluation criteria.

C-Suite in Construction4 years ago

All of the above & trust + reputation

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Customer experience (CX)22%

Employee experience (EX)42%

User experience (UX)25%

Multiexperience (MX)4%

Unsure1%

We don't have a total experience (TX) strategy.3%

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Very important26%

Somewhat important56%

Not important or unimportant13%

Somewhat unimportant2%

Very unimportant1%

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