When picking new vendors, do you pay attention to negative headlines (like high-profile personnel turnover, public missteps, etc.)?

When we wrote our service desk contract with the vendor we had incentive targets for their employee retention and training/certifications.

If they reach retention targets or certified employees in various products they received a bonus payment to the vendor. We find it very easy to reward and very difficult to enforce penalties. I’m not against SLAs but use them with rewards not penalties

I would add that should be a procurement best practice to do that.

It depends on what I'm buying them for and what the negative headlines might be. 

It’s hard to imagine anything consider Okta in 2023 not to be quite reticent given their many security incidents.