Do you plan on switching to conversational CRM?

Yes15%

We’re currently exploring it.48%

No, but I’m interested in it.27%

No, and I’m not interested in it.7%

Unsure1%

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Significant23%

Noticeable/Meaningful35%

Minimal33%

Zero9%

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I am very confident my organization would be able to both architect and deploy a virtual network using self-service tools/portals16%

I am confident my organization would be able to deploy a virtual network, but less confident we would be able to architect it ourselves68%

I am confident my organization would be able to architect a virtual network, but less confident on the ability to deploy it ourselves8%

I am somewhat confident, but may require some guidance from a consultant or our service provider3%

I am not confident and would expect to engage with a partner or service provider3%

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Do you plan on switching to conversational CRM? | Gartner Peer Community