What's your organization's approach to business units outside of IT using software to create new processes/capabilities (e.g., RPA, no-code, low-code development)?
It's seen as shadow IT, and a risk to the organization20%
IT responds to requests for help on an ad-hoc basis44%
IT supports with governance23%
IT is accountable to enable and grow software development by the business as one of its key metrics11%
Other (comment below)0%
648 PARTICIPANTS
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Yes, that’s part of coding effectively87%
No, someone else can handle testing13%
71 PARTICIPANTS
CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.Yes69%
No17%
Unsure11%
Other (please explain below)1%
403 PARTICIPANTS
IT is then blamed for lack of support
Unfortunately the support issues are usually more politically motivated to build domains.