What social channel is your go-to for industry-related content?

Twitter10%

Facebook23%

LinkedIn56%

Instagram4%

Reddit4%

YouTube

229 PARTICIPANTS

1.5k views2 Upvotes

Content you might like

When it comes to a generic Enterprise Service Desk, what percentage of Tier 1 issues will be solved by AI bots rather than humans in 4-5 years?

>90%13%

50-90%54%

25-50%22%

<25%11%

View Results

Which AI development platform or framework are you primarily using today?

OpenAI / GPT-based

Anthropic (Claude)

LangChain or Flowise

Building custom LLM stack (open-source models + vector DBs)

Curious to hear what’s working best for your team, especially around cost, speed, and integration flexibility.

Read More Comments

What’s your approach to helping direct reports within the IT department develop their leadership skills?

Read More Comments

Do you expect IT funding to increase/decrease overall for 2026?

Expecting a significant increase 17%

Expecting a slight increase 33%

Expecting funding to remain flat 50%

Expecting a slight decrease

Expecting a significant decrease

Unsure/can’t say

View Results

My organization is evaluating CCaaS for our clinical call centers. Looking discuss experiences implementing CCaaS with Epic as the EMR. Discussion Topics: experiences implementing CCaaS with Epic, levels of effort, Lessons Learned, ROI, ROE, etc. Would appreciate any feedback.