What advice would you give CTOs who are trying to expand digital to other areas within their own business beyond IT?


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Chief Technology Officer in Software, 5,001 - 10,000 employees
Start by identifying the initiatives that you're working on — not projects, but real initiatives. As a CTO, one should be focused on crafting pragmatic blueprints and building systems that address these initiatives. One thing that we have seen work well is creating codified assets or service catalogs. Having these ready-built assets as building blocks allows for the reuse and orchestration of assets to build feature sets. Start with initiatives, look at what your building blocks are and have those building blocks readily available as part of your service. 
CTO in Healthcare and Biotech, 2 - 10 employees
Find a champion in each area that understands the benefits of digital. Support that person to spearhead change within their respective areas. Provide analogous case studies as examples for impact.
Chief Technologist in Telecommunication, 10,001+ employees
Make sure the company's mission statements include direction toward digital transformation. Then articulate the importance to align goals of all business units so that they know the company's direction. Then develop a multi-year plan to ensure clarity of what needs to happen down the road. After that it will be crucial to work with the CFO to develop business plans and allocate sufficient budgets to support the cost for the multi-year digital transformation plan. 
Chief Technology Officer in Software, 11 - 50 employees
Build your processes around the company's core values -There is no one-size-fits-all when it comes to building out the right systems. Ensure you have the right talent leading the initiatives and to who you can delegate key tasks. 
Earlier CIO in Manufacturing, Self-employed
Digital in areas other than IT is what is really required and delivers value for the investment made in IT.  Any project must focus on the outcome that the project would deliver.  Initiatives that deliver value to customers are the top priority ones.  Similarly those that can delivery breakthrough or bring in disruption, they too should be focused upon
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CTO/CEO in Software, 51 - 200 employees
Technology is there to advance the business. The first order of priority for a CTO is to truly understand the pain points and where technology can create points of differentiation. New technology also creates disruption so make sure you have champions on the ground and focus on change management. Think big and start small with the change. Prove the value and then create mass acceptance. Also don't fall into the trap of digitizing manual processes because that's how they have done all along.

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CTO in Software, 201 - 500 employees
Without a doubt - Technical Debt! It's a ball and chain that creates an ever increasing drag on any organization, stifles innovation, and prevents transformation.
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We are not doing regression testing10%

25% manual, 75% automated50%

50% manual, 50% automated27%

100% manual, 0% automated8%

Don't know2%


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Salary levels that match the local cost of living28%

In-office perks (free lunches/snacks, fun events, etc.)45%

Commuter benefits42%

Childcare options/reimbursement28%

Pet care reimbursement19%

Updated/renovated office21%

Safety and sanitation protocols in the office23%

Office relocation13%

Opening satellite offices9%

None of these — any company can mandate RTO without these changes13%

Something else (comment if you’d like)1%


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