What advice would you give to companies pursuing digital adoption?

We spend a lot of time in the software development space with clients adopting digital processes.  A few years back we helped an auction house pioneer digital property auctions in the Australian market.  The best advice i can give here is try and try and try again. Adopting a digital first approach to business is not a want but a need and must if you want to remain competitive and you want to attract and retain top talent in your organisation. You probably wont get it 100% right in the first time but if you get onto the road and iterate over time, you will find success in this space

Chandler covered some good points.   One basic thing I would add is start small if you don't have a lot of experience in this space.  What is a non-digital function that you think would benefit the company but perhaps only a smaller group uses?   If you are a company where 99% of the employees travel, don't start with Travel & Expense system.  Maybe you have a small hourly workforce, so start with a Time Card System that perhaps uses their phones so you eliminate false time charges (friends punching others cards in and out).   I always like to start off with some small and easy wins to build both momentum and confidence.
It would help if you could clarify your questions with a bit of detail.  A startup new company or a legacy manufacturing business?   A company with 50 employees and 4 sales people or 100,000 employees, of which 20k are Engineers, 20k are Sales roles, and the bulk of the remainder in manufacturing roles (factory floor)

Some of the questions that our customers ask are: How do I create a connected and immersive experience for my users? How do I weave new and disruptive tech into my ecosystem? Do I offer the right set of services to my users? Are the systems providing the right coverage, is it secure, nimble and scalable?

It’s imperative to organize customer needs into client initiatives and each of these initiatives can then break down into multiple work streams with their own innovation/product backlog that eventually ties back to the client initiatives.

Most Enterprise customers have a whole bunch of investments in existing systems, hence all transformation initiatives should start with a baseline of the current systems or investments. Then you can build a blueprint that addresses the gaps in the current systems and provides a path to modernizing and reusing existing investments. Then you’re incorporating net new tech that is pragmatic and relevant to the current ecosystem.